1.- I can't reproduce the issue related to the cart when switching languages. It works correctly on my side. If you want I can create a video for you showing that it works as expected.
2.- On the other hand, with the issue related to the Mini Cart: could you describe step by step how to set/activate this mini cart on the site?
1. this is the video of the checkout when i try to switch languages.
2.Actually, the mini-cart was included in the theme, thus i had not to install/set up anything.
I have done both translation in the string translation and the mini-cart translation in the saved templates, which in theory should display the correctly, but it isn't.
Please inform me if you require additional details for a clearer understanding.
1. The issue happens when the composite products are in the cart apparently.
2. The theme's default language is English, so in order to translate the mini-carts content i managed to switch the languages' default. In the backend, the translations are done correctly, but they do not show in the front-end.
Please inform me if you require additional details for a clearer understanding.
1.- Could you provide the URL of a composite product that we can use as a reference?
2.- I understand the problem with the MiniCart, however, it would be great if you could contact the theme's authors and ask them about these strings. That will give us more information to work with and help us to isolate the cause of the issue
It is known that when using such plugins that enable the purchasing of products with complex options switching the language can cause a problem on the cart page. For this, we added to WooCommerce Multilingual the option to Clear the cart contents when language or currency changes.
By default, the selected option is to synchronize cart content. But you should go to WooCommerce -> WooCommerce Multilingual -> Settings and enable the 'Prompt for a confirmation and reset the cart' option. This option displays a dialog box that provides an option to proceed and reset the cart or to go back and keep the items in the cart.
We are aware of the inconvenience that this may cause users. Therefore we also added a widget called Products before cart reset. The widget displays a list of products that were removed after switching language or currency.
Please read the guide on using this option at the following link.
I would like to maintain the products when switching languages, so that the user won't have to look for them again, so the default option to synchronize the cart is correct.
How can we proceed?
In this case, as the documentation and my message explain, it is not possible to do it with complex products such as composite ones. Also, the complexity of the theme and other plugins installed on the site can contribute to this behavior.
You can always double-check where the behavior is originated by following these steps:
- Create a full backup of the site or create a staging site with a copy of the live site
- Update any outdated plugins and themes
- Flush any cache memory that might exist
- Deactivate all plugins, including the WPML ones
- Activate a default WordPress theme, like Twenty Twenty
- Activate the WPML plugins, Woocommerce, Woocommerce Multilingual and WPC Composite Products for WooCommerce
- Make sure all the composite products are translated
- Check if the issue disappeared. If the issue disappears you can start by activating the theme and then the rest of the plugins, one by one, until the issue appears again and you find the culprit.
If the issue persists, then our recommendation is to activate the option to clear the cart if the user switches languages
Following the link you shared in our previous conversation, I successfully managed to implement the step of resetting the cart when switching languages. However, I'm currently facing difficulty with the next phase - showing the list of items that were cleared from the cart. The photo I provided previously showcases all my available widgets.
Could you please guide me on how to proceed in order to align with the instructions provided in your link? Your assistance in navigating this step would be greatly appreciated.
Thank you for your patience and continued support.
The screenshot you shared shows the widget areas. You need to add the widget in the desired area to display the products that were removed from the cart. In this link you will find the official guide from WordPress to manage the widgets on your site: https://wordpress.org/documentation/article/manage-wordpress-widgets/
I've been trying to register a widget as outlined in a specific link, but have encountered some challenges in successfully completing the procedure.
While I have followed the instructions meticulously, I seem to be missing something or perhaps encountering an issue that isn't outlined in the guide.
I would deeply appreciate it if you could review the procedure from the link provided and guide me on the correct steps to register the widget seamlessly. Your expertise on this matter would be of great assistance to me.
Thank you very much for your time and support. I look forward to your response and hope for a swift resolution.
Warm regards
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