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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's 'Services' and 'Benefits' pages were not translated into French.

Solution:
We changed the custom post type 'Services' (cpt_services) to 'Translatable' in WPML > Settings > Post Types Translation.

We also made the custom taxonomy 'Services Group' translatable in the Taxonomies Translation section. For more information, please refer to our documentation on translating custom posts.

Next, navigate to Dashboard > Services, and translate the services' custom posts.

If this solution doesn't look relevant, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Mohamed Sayed 1 year, 5 months ago.

Assisted by: Mohamed Sayed.

Author Posts
January 10, 2024 at 11:51 am #15168518

amalL

Hi Mohamed, thanks for your reply.

There are also the services pages and benefits pages (as shown in the attached screenshots) are not translated in french?

January 10, 2024 at 12:37 pm #15168833

Mohamed Sayed

Hi,

The custom post type Services (cpt_services) was set to Not Translatable, I changed the settings to "Translatable" in WPML > Settings > Post Types Translation. Also changed the settings for the custom taxonomy "Services Group" which can be found in the Taxonomies Translation section.

More info: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/

Please go to Dashboard > Services, switch the admin language to English then add the French translation and check if the issue is resolved.

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