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[Closed] Split: Translation not showing in the frontend

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This topic is split from https://wpml.org/forums/topic/empty-configure-page/

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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 10 months ago.

Assisted by: Prosenjit Barman.

Author Posts
July 11, 2024 at 6:03 am #15932403

tailinS

Hi,
Currently when I try to edit my translation in the Chinese web page(attach as image) and I saved all the translation and publish it but it does not show and update on the website, the only way for me to change the Chinese site content is though manually editing in the visual builder which is not synchronize with the translation page. Also used to be in the wpml plug in I can see a list of translation the is in need of review but I don't see that section anymore.
July 11, 2024 at 6:15 am #15932507

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand that even after adding the translation, it does not show on the frontend until it is added manually. From the WPML debug information, I noticed that you're using the Divi builder, but the String Translation plugin is not active on your site. To translate a site built using page builders like Elementor or Divi, the String Translation plugin must be active. Please refer to this hidden link for more details.

Please activate the plugin and try to translate the page again. If you haven't installed it yet, please go to Plugins > Add New > Commercial Tab. Then install and activate the String translation plugin from the list. After activation, try translating the page again.

I hope the information above will help. Please feel free to let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

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