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This topic contains 5 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 10 months ago.

Assisted by: Mohamed Sayed.

Author Posts
July 28, 2023 at 4:05 pm #14118833

amerG-2

Hello Mohamed,
I will check that.
But I have one more issue related to language.
The URL for French is not changing correctly.
Why this parent path is in English hidden link
Can you help me with this?
Thanks in advance.

July 28, 2023 at 4:26 pm #14118907

Mohamed Sayed

Hi,

I would need to request temporary access (WP-Admin) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website before providing us with access details ❌

If you don't see the form below, please don't add your credentials as they will be publicly exposed:
hidden link

Privacy and Security when Providing Debug Information for Support:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

July 31, 2023 at 10:28 am #14126017

Mohamed Sayed

Thanks for providing the access details.

The URL issue was fixed with the following steps:

- Resaving the slug translation of the custom post type hidden link
- Resaving the permalinks in Dashboard > Settings > Permalinks
- Clearing the site cache from WP Engine > Caching

Now it shows the correct slug as you can see here: hidden link

Please check and confirm.

July 31, 2023 at 10:36 am #14126075

Mohamed Sayed

I also noticed the "Site Moved or Copied - Action Required" banner in your dashboard. This means that WPML detected a change in your site's URL and you need to select one of the two options.

Please check this guide for more details: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/

Kind regards.
Mohamed

Screenshot_74.png
July 31, 2023 at 11:57 am #14126873
amerG-2

Thank you!
Yes, I moved the site domain and accepted the option from the banner.
I have checked the URL issue is resolved (Thank you for the support).
But still, the breadcrumb issue is there (hidden link).
Can you please help me with that?

New threads created by Mohamed Sayed and linked to this one are listed below:

https://wpml.org/forums/topic/split-breadcrumb-is-not-translated/

July 31, 2023 at 2:39 pm #14128347

Mohamed Sayed

I'm glad to hear that the URL issue is resolved.

We need to check this in a new ticket since it's a different issue, I will check and update you here: https://wpml.org/forums/topic/split-breadcrumb-is-not-translated/