This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is facing two issues: first, two items in the translation queue are marked as 'status: pending review' and display an endlessly spinning icon. Second, French links are not correctly translated, leading to pages with URLs that remain untranslated.
Solution:
1) To resolve the endlessly spinning icon in the translation queue:
- Navigate to WPML-> Translation Dashboard.
- Turn off the 'translate everything automatically' option.
- Refresh the page.
- Check the Translation Jobs tab to ensure no jobs are stuck.
2) To fix the untranslated French URLs:
- The URLs were not translated inside ATE; we have now translated them. Please verify if they now correctly redirect on the translated home page.
Additionally, check the WPML-> Translations page to confirm that no pages are stuck in the pending review status. If issues persist, it might be due to outdated solutions or specific configurations that differ from your setup. We recommend visiting related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 23 replies, has 1 voice.
Last updated by 3 months, 3 weeks ago.
Assisted by: Osama Mersal.
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Hey, Osama, what's going on. You have n ot given me any feed back. Nor a solution for what is going wrong with slug translation. BTW: I have given you admin access. Have you used it? Have you checked the error-report (screenshot added)? I would be VERRRY happy for a solution to this issue! Best regards Olaf  |
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Thank you for the hint, Osama, I have reactivated automatic translation. Now I see this error: WPML has attempted to translate this page three times and failed. To resolve this, please contact WPML support (see image). Could you PLEASE help me here? I get errors no end. And I need a solution. Olaf   |
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Hi, Osman, please read our previous conversation. Slugs (= names of pages) are NOT being translated automatically in all cases. I sent you screenshots. I also told you I did not set up the site. So I am not sure what was done. Some pages have their slugs translated, some not, e.g. hidden link = hidden link That is not okay! When I go look for the page's translation and maybe try to translate manually WPML cannot find it (see screen). And there is a ton of errrors ( see screens also). Why are these there? I gave you admin access. Could you please check yourself? I am not the expert here (unfortunately 😉 Thank you.   |
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Hi Olaf, 1) Please check the filter on the Translation Dashboard page when you search for a page. (Kindly check this hidden link">screenshot) 2) Please go to WPML-> Settings-> Page URL, you will see that the "Translate (this will include the slug in the translation and not create it automatically from the title)" option is selected, which means that you need to translate the slug in the translation editor. (Kindly check the attached screenshots) After translating the page slug, you would need to translate the page that contains the button to add the correct slug there. Best regards,   |
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Thank you, Osman, I understand what you mean. I have switched to standard/automatic translation for URLs. The links in French lead to the translated content, all right. But the URLs are not translated into French. I need this to be done; otherwise, it's awkward for French users. Can you tell me how to fix that? Best regards, thank you, Olaf   |
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Hi Olaf, For existing translations, please edit the translated page in the WP editor and update the slug. Best regards,  |
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