Sticky links pointing to wrong language

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This topic is split from https://wpml.org/forums/topic/multiple-issues-with-translations/

Tagged: Exception

This topic contains 34 replies, has 2 voices.

Last updated by Laura 11 months, 1 week ago.

Assisted by: Laura.

Author	Posts
November 30, 2023 at 10:34 am #14960843
antonyS-6	Hi Laura do we have any udpates?
November 30, 2023 at 12:10 pm #14962041
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	No, I'm still waiting for a reply
November 30, 2023 at 5:11 pm #14965593
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Do you have a backup of the site before running Sticky Links?
November 30, 2023 at 5:43 pm #14965855
antonyS-6	We have backups but I am not sure when exactly sticky links was implemented. Backups may not go back specifically that far as they are on a rolling basis.
December 1, 2023 at 9:15 am #14970277
antonyS-6	I have just had a look back and I think I started looking at sticky links as a method of resolving the links in ACF blocks not being translated as far back as March. The issues seems to arise when I choose the option to revert back to permalinks this was only recently and that is what messed up all the links on en-gb and set them to nl-nl
December 1, 2023 at 9:18 am #14970345
antonyS-6	Oh sorry forgot to add. We seem to be getting links randomly / intermittently and this is not in ACF blocks. That have half and half sticky links like this hidden link So it has mixed up the languages prefix in url and put de-gb.
December 1, 2023 at 11:41 am #14972117
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	The 2nd tier tried to reproduce the issue we they couldn't. Therefore, we cannot debug it further. You can see what they've done here hidden link It was likely a one-time glitch on the database, at the moment we can't tell you anything more, and since you fixed already the links manually we can't suggest a solution. You may try to install Activity log plugin and if it happens again we'll take a look.
December 1, 2023 at 4:32 pm #14974699
antonyS-6	Ok I will need to discuss with my collegue if the benefit outways the risk. Do you have any comment about my last post?
December 1, 2023 at 4:52 pm #14974805
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	Any comments about links in ACF Blocks will be addressed in the proper ticket. I'm currently investigating the problem.
December 4, 2023 at 8:13 am #14982699
antonyS-6	Hi Laura as I said in my post it is NOT in ACF blocks.
December 4, 2023 at 9:50 am #14984191
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	What does it means "gettings links randomly"? Again, if this is something that we can't reproduce we can't debug it.
December 4, 2023 at 12:30 pm #14986619
antonyS-6	Well sorry I dont know how else to explain it. Randomly links are being translated as example on the home page NOT in ACF blocks. 4 out of 5 in 1 5 column section have "de-gb" or "nl-gb" in the sticky link URL.
December 4, 2023 at 1:19 pm #14987123
Laura Supporter Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00)	I can only suggest what we already said: install an activity log plugin and see if you can detect some activity. We cannot debug something happening "randomly", we need some errors (which I don't see on dev site) or clear steps to reproduce.
December 4, 2023 at 2:08 pm #14987743
antonyS-6	Please apply credits to dev site and I will translate the pages I know have issues and can show you. Also the dev site is 404 / permalinks breaking constantly now. I have to save the permalinks everytime I want to access anything on front end ref your posts.
December 4, 2023 at 2:17 pm #14987865
antonyS-6	Also the dev site now appears to be in state where by I cannot access any of the languages. The example I can give you which I know is on the live site and should be on the dev site is on the home page in German and Dutch. About halfway down has about licensed artwork There is 6 Logo's the last one Nerf hidden link hidden link