This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is attempting to translate the strings "Geschichte", "Ziele", and "Konzept" on their webpage, but these strings are not being detected for translation. This issue is likely due to the strings being added through a custom Elementor widget that lacks WPML language configuration.
Solution:
We recommend creating a WPML language configuration file for your custom Elementor widget to enable translation. You can find detailed guidance on how to do this by visiting the following documentation links:
Ensure to back up your site before making these changes.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to translate the strings "Geschichte", "Ziele" and "Konzept" on the page hidden link which originates from hidden link.
Welcome to the WPML support forum. I will do my best to help you resolve the issue.
Have you added these strings using a custom Elementor widget? If so, the widget is likely missing WPML language configuration, which is necessary for proper translation.
To fix this, you will need to create a WPML language configuration. Please refer to the following documentation for detailed guidance:
If you are still having the problem, please fill in the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.
Please note that the links shared in the tickets are only visible to the person who created the ticket and forum moderators like us. Refer to the attached images for more details
