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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to find and translate the string "Group by:" in the Buddyboss group using WPML's string translation. Additionally, the client mentioned issues with the translation of a time-related string "vor 2 Monate (bearbeitet)" which should be "vor 2 Monaten (bearbeitet)", and the inability to translate the file upload feature in the timeline.

Solution:
1. For the "Group by:" string, we suggested that it might be coming from the Spacesengine plugin, which is not multilingual at the moment.
2. Regarding the file upload translation issue, we advised the client to wait for Buddyboss's feedback as they had already reached out for support.
3. For the time-related string, we acknowledged that living with "Monate" might be acceptable for the client.
4. We instructed the client to open a sandbox site and replicate the problem with only WPML and the Buddyboss plugin installed for further investigation.
5. Buddyboss mentioned that the "Uploading" is in a javascript file and cannot by translated as a string.

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This topic contains 12 replies, has 2 voices.

Last updated by Kor 7 months ago.

Assisted by: Kor.

Author Posts
April 19, 2024 at 5:24 pm #15544766

ericH-23

Hi, In Buddyboss group I have a string "Group by:" qhich I cannot find in string translation. I activated Autoregister already and found in the file of Buddyboss " /* translators: Group %s */
printf( esc_html__( 'Group %s', 'buddyboss' ), esc_attr( get_group_role_label( bp_get_current_group_id(), 'organizer_plural_label_name' ) ) );
?>"

April 19, 2024 at 5:31 pm #15544778

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks fo your patience.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

April 20, 2024 at 2:17 pm #15546173

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for getting back to me.

I'm struggling to pinpoint the root cause of the issue, so I'd like to investigate further on a fresh installation with only WPML and the Buddyboss plugin. Could you please open this sandbox site using the following link: hidden link and install the necessary plugins and theme to replicate the problem?

April 20, 2024 at 2:36 pm #15546199

ericH-23

Hi,
Ok, I have all installed in the sandbox, but the Buddypress/Buddyboss multilanguage plugin is needed and is missing, the installer of wpml don't starts. Can you add this plugin, then a testgroup could be investigated, and the timeline.
Thanks, kind regards

April 20, 2024 at 2:47 pm #15546207

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've installed the BuddyPress Multilingual plugin already. Please continue to replicate the issue.

April 20, 2024 at 2:58 pm #15546212

ericH-23

Hi,
We have three problems:
1) Group by:
this could be added by Spacesengine, but I cannot activate it because I have only one license and I need it on my own site
2) Uploading ...
you can test it in the sandbox
3) Monaten instead of Monate
here would must wait 2 month to see this 😉
So what now? 1) and 3) is better to chekc in my staging, I think
Thanks, kind regards

April 20, 2024 at 3:00 pm #15546214

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Could you share a site snapshot instead? Alternatively, with your permission, we can create a snapshot on our own.

For this purpose, we typically recommend using the free plugin "Duplicator." If you are already familiar with how Duplicator works ( https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.

To assist you further, please follow these instructions:
Watch the Duplicator instructions video: hidden link

Refer to the instructions provided by WPML on how to provide supporters a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/

If the archive file exceeds 400MB in size, please utilize Duplicator's file filters to exclude the cache, wp-uploads directory, media, and archive files.

Once you have the archive file, please share the link with us. You can use services such as Google Drive, Dropbox, or similar platforms as the snapshot file will likely be large.

Please note that your next reply will be private, visible only to you and me. You can paste the link to the file there. Rest assured that once the issue is resolved, I will delete the local site.

April 20, 2024 at 7:00 pm #15546358

ericH-23

Hi,
Hello!
I am asking you to work with my staging site because I have some plugins with licenses that no longer work with another domain.
And in my staging site you have admin access and ftp access, what more do you need for investigating/searching translation of strings?
Right now I have these three issues, I just found 2 more. The question here is whether these strings are implemented for translation. Here is a check required, if they are not, I need to ask the plugin developer or override a template if it is possible.
I hope it works without having to clone my entire site every time I have these particular issues. I think there will be a few more to come.
Or could you explain what other options I have to find such strings or be sure it's not possible? Then I can check for myself in more detail.
Thanks, kind regards

April 22, 2024 at 9:03 am #15548857

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

To enable translations, usually, each string needs a text domain. You can find detailed instructions in this guide: https://wpml.org/documentation/support/enabling-text-translation-for-themes-not-compatible-with-wpml/

Could you please verify if the string output is tagged with a text domain? This might aid in resolving the translation issue.

If you're unable to locate it, I'll escalate the matter and ask our 2nd Tier Support to investigate this further for you.

April 23, 2024 at 3:04 pm #15557067

ericH-23

Hi,

News about the three strings are:

1) Group by:
I dont find it, but it could be that this is coming from Spacesengine and this plugin is not multilanguage at the moment

2) Uploading ...
I asked Buddyboss to help here, let me wait on their answer

3) Monaten instead of Monate
I think, I could live also with "Monate"

Please let this ticket open, until I ahve to 2) an answer from Buddyboss, is that possible please?

Thanks, kind regards

April 24, 2024 at 9:33 am #15559755

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Alright then, let's wait for Buddyboss's feedback.

April 28, 2024 at 6:39 pm #15574253

ericH-23

Hi,
Can we let this ticket open please, until I have the Buddyboss feedback, I git a warning, that this ticket will be closed.
Thanks, kind regards

April 28, 2024 at 6:43 pm #15574257

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, all tickets will be closed without a reply after 6 days. Please just send another reply when you get that warning again.

May 6, 2024 at 6:42 am #15595151

ericH-23

Hi,
Buddyboss told me that the "Uploading" is in a javascript file and cannot by translated as a string.
I hope that they change that is future releases.
Thanks, kind regards