This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that after updating to the latest versions of the Buddyboss platform and Buddyboss theme, some translated strings were not displaying correctly on the frontend, despite being translated. The usual method of deleting the strings and rescanning the plugin was not resolving the issue.
Solution:
We provided the client with instructions on how to translate strings from the Buddyboss platform by directing them to our documentation:
- https://wpml.org/documentation/related-projects/buddypress-multilingual/#translating-other-buddypress-or-buddyboss-texts
- https://www.buddyboss.com/resources/docs/integrations/wpml/
The issue was resolved by updating WPML to the last version (v4.6.10).
If the provided solution is not relevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please do not hesitate to contact us in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 4 replies, has 2 voices.
Last updated by 8 months, 3 weeks ago.
Assisted by: Marsel Nikolli.
