Taxonomy of Custom Post Type

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Not WPML issue

This topic contains 3 replies, has 2 voices.

Last updated by Waqar Ali 1 year, 7 months ago.

Assisted by: Waqar Ali.

Author	Posts
December 21, 2023 at 11:09 am #15109155
lukaszS-14	I added an additional 3 languages to the site. In addition to these three, I have English and Polish as the main language. I have custom post type "fabric" elements. The fabrics have assigned color taxonomies, where each color has an ACF field with the color added. Each fabric has a recurring field ACF "color palette", in the first field of this field we have a choice of color from the available taxonomies. Since this does not change depending on the language, everything is set as "copy", in the ACF settings, so that the same thing is copied in each language. In the new 3 languages, the field in the taxonomy selection is empty, as if there are no taxonomies for these languages. When we enter the taxonomy in the wordpress panel in one of these 3 languages it throws the error "invalid taxonomy".
December 22, 2023 at 12:02 pm #15116863
Waqar Ali	Hi, Thank you for contacting us and I'd be happy to assist. To troubleshoot this, I'll need to see how these languages and the taxonomy are set up in the admin area. Can you please share temporary admin login details, along with the exact steps to see the error? Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details. regards, Waqar
December 29, 2023 at 12:07 pm #15136622
Waqar Ali	Thank you for sharing the access details. Just wanted to let you know that I'm still working on this and will share the findings, within the next few hours. Thank you for your patience.
January 2, 2024 at 8:37 am #15142289
Waqar Ali	Thank you for waiting, as I completed the testing around this. Since the taxonomy 'paleta kolorów' is set to be 'Not translatable', it becomes unavailable for other languages. It is available in the English language as I suspect that it was added earlier, when this taxonomy was set to be translatable. I'll recommend going to WP Admin -> WPML -> Settings -> Taxonomies Translation and set this taxonomy to 'Translateable'. After that you can use the 'Set language information' button at WP Admin -> WPML -> Support -> Troubleshooting (link) to assign correct language information to the taxonomy terms which are missing it.