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Supporter timezone: Asia/Jerusalem (GMT+02:00)

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This topic contains 1 replies, has 0 voices.

Last updated by Itamar 4 days, 5 hours ago.

Assisted by: Itamar.

Author Posts
November 24, 2025 at 2:57 pm #17605276

yuriyT

Background of the issue:
I am trying to add terms to the glossary on my WordPress site, but they are being translated automatically. The issue can be seen on this page: hidden link.

Symptoms:
The terms I add to the glossary are automatically translated instead of being added as expected.

Questions:
Why are the terms I add to the glossary being translated automatically?
How can I add terms to the glossary without them being translated?

November 24, 2025 at 3:40 pm #17605491

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. If you do, please reply to this ticket, and I'll continue to help you with this issue.

I hope you have the backup ready. Please share the access details to your site with me. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please back up the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.