Background of the issue:
I am trying to add terms to the glossary on my WordPress site, but they are being translated automatically. The issue can be seen on this page: hidden link.
Symptoms:
The terms I add to the glossary are automatically translated instead of being added as expected.
Questions:
Why are the terms I add to the glossary being translated automatically?
How can I add terms to the glossary without them being translated?
This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. If you do, please reply to this ticket, and I'll continue to help you with this issue.
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