This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to find the texts of the 'DIVI form helper' plugin in the advanced translation editor, specifically needing to translate the module fields 'Confirmation Email Subject' and 'Confirmation Email Message'.
Solution:
1. Navigate to WPML > Settings > Custom XML Configuration tab.
2. Add the following XML code and save it:
<wpml-config>
<shortcodes>
<shortcode>
<tag>et_pb_contact_form</tag>
<attributes>
<attribute>title</attribute>
<attribute>title_tablet</attribute>
<attribute>title_phone</attribute>
<attribute>email</attribute>
<attribute>custom_message</attribute>
<attribute>success_message</attribute>
<attribute>confirmation_email_subject</attribute>
<attribute>confirmation_message_richtext</attribute>
<attribute>submit_button_text</attribute>
<attribute>submit_button_text_tablet</attribute>
<attribute>submit_button_text_phone</attribute>
<attribute type="media-url">background_image</attribute>
<attribute type="link">redirect_url</attribute>
</attributes>
</shortcode>
</shortcodes>
</wpml-config>
3. Make a minor change and update the page.
4. Update the translation.
The fields should now be available in the translation editor.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
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This topic contains 7 replies, has 3 voices.
Last updated by 8 months, 4 weeks ago.
Assisted by: Mohamed Sayed.
