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[Escalated to WPML Developers team] The character "&" is not possible translate in ATE

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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 3 months, 1 week ago.

Assisted by: Long Nguyen.

Author Posts
August 8, 2024 at 1:46 am #16050247

romainO-2

Another different issue : "&" are not possible in translation text, is it normal ? They automatically disappear.
August 8, 2024 at 1:55 am #16050249

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Here is the new ticket. I tried to replicate the issue on my end but couldn't see it. The character "&" displayed in the translation sentence as well, please check the attached screenshot.
Can you share the ATE job ID or page URL where I can check this?

Looking forward to your reply.
Thanks

Advanced Translation Editor - WPML 2024-08-08 08-53-06.png
August 8, 2024 at 7:45 am #16050953

romainO-2

Hi,

Here is a video : hidden link
August 9, 2024 at 1:36 am #16054627

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I can see the issue with the job ID 108013756. This issue has been escalated to our development team, I will update you here when I have more information.
If you don't see the character "&" on your site after completing translation, you can try to manually edit the translation page and add it to the content.

Thank you.