This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with translating the 'Contact us' page on their website into Dutch. The contact form created with Contact Form 7 remains in English and the client is unsure how to change it.
Solution:
1. We asked the client to provide debug information to better understand the setup and the plugins involved.
2. We instructed the client to accept and publish the translation from the top of the page, switch to the Dutch language in the WordPress backend, and then edit the 'Contact us' page with Elementor to see if they could change the content.
3. Upon reviewing the screenshot provided by the client, we confirmed that they are using Contact Form 7 and have the 'Contact Form 7 Multilingual' add-on installed. We suggested that the client ensure the form is translated by following the steps in our documentation: Using Contact Form 7 with WPML.
4. We clarified that WPML should automatically display the translated form without the need for a different shortcode. If the client still wishes to replace the shortcode, they can do so in the Elementor editor, as shown in their screenshot.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still facing issues, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
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This topic contains 7 replies, has 3 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Mihai Apetrei.
