This website needs to have 4 languages (including the original which is in Catalan). The problem has been that it is the first time that the content has been duplicated 4 times. That is to say that we have 4 images of each of the same ones. It has also duplicated pages for us by changing their original names to automatically translated names. I will attach images so you can check the errors.
Another failure that we have seen is that it is the first time that the website content to be translated cannot be found. We have followed threads of solved tickets and still it is not solved and there is no content to translate.
Our template is BeTheme like many of the ones we have and it has never failed us.
The site is still under development. If you need access, let us know and we will give you the necessary credentials so that you can help us solve the problem.
Before a colleague takes this thread let me share some initial thoughts and get some further information from you.
Are you using automatic translation? In which case it is expected that the pages will be translated automatically to each language. When you say "the content has been duplicated 4 times" is that what you mean? That translations have been created?
Regarding the creation of duplicate images. You don't appear to be using the WPML Media Translation plugin, so you should expect the default behaviour, which is that the media attachment posts are automatically translated when you upload new media so that they can be used on translated content.
(When you upload an image to the media library it creates an attachment post in wp_posts; WPML makes translations of these attachment posts—so that the image texts can be translated—but it doesn't make extra copies of the image files themselves.)
You can change the settings for this at WPML > Settings > Media Translation.
I am not using automatic translation, we have always done it manually. With the content duplicated 4 times, I mean that for each image I have 3 more copies, making a total of 4 images. There were also pages that had been duplicated by automatically translating the title. For example, the Shop page and Store page were not created by me, they were automatically created after I installed the WPML plugin.
I have verified what you have told me in the following steps and I have looked at the "HOW TO" and I have decided to proceed to eliminate the translated pages, leaving only those that I need in the default language (Catalan). I tried the same with the images, but when I delete one of the 4, they all get corrupted... I don't understand why.
Then I decided to delete the WPML plugin following the uninstallation steps and, once the uninstallation was finished, I reinstalled the plugin following the steps, again choosing to make the translation manual. I have made sure the steps to follow are correct. Once the installation was finished with the configuration completed, I checked the issue of translating the pages again, and the same thing still happens. I can't translate any page because no text elements to translate appear.
If you want access, I can create an administrator user for you so that you can more easily check errors on the website and find a solution faster.
what I see from your shared image, is that you have duplicate images in same language media library, which is then probably an issue caused by some image optimization plugin, and I see you have Smush, which probably created different image sizes.
Well, I will look at the images when dealing with Smush support.
By manual translation I mean that I do not choose the automatic one that the WPML installer recommends. Then I go to PAGES > ALL MY PAGES and click on the + symbol located just below the flags. Then this page opens to make translations where the original phrase appears on the left, and the new translation must be placed on the right. As you can see, no text box appears except one that is the title of the page.
I tried to do a string search option that WPML has but it still didn't find anything on the pages (I waited the 2 hours it takes to do the process and left the pages open as indicated).
It's funny that this happened to me because I have created many pages and this is the first time I have encountered this error. Do you know what it is due to?
I have followed the steps correctly. It still doesn't work. Do you want me to offer you access so that you can enter the website and carry out the tests you need to solve it?
