The date on the article page cannot be translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are working on a site under development and encountering issues with translating the date on an article page using WPML.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Navigate to WPML > Settings > Custom XML Configuration tab.
2. Add the following code:

<wpml-config>
  <elementor-widgets>
    <widget name="post-info">
      <fields>
        <field>icon_list</field>
      </fields>
      <fields-in-item items_of="icon_list">
        <field>text_prefix</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

3. Save your changes.
4. Go to the Elementor Template for Single posts and make a minor change, ensuring the template is fully translated by resending the translation from WPML > Translation Management.
For more detailed guidance, visit Registering Custom Elementor Widgets for Translation.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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Tagged: Documentation request

This topic contains 7 replies, has 1 voice.

Last updated by ehaitech-marketing-consultant- 6 months, 1 week ago.

Assisted by: Christopher Amirian.

Author	Posts
October 30, 2025 at 4:05 am #17531035
ehaitech-marketing-consultant-	Background of the issue: I am working on a site under development and trying to solve problems related to WPML. hidden link Symptoms: The date on the article page cannot be translated. Questions: how to translate
October 30, 2025 at 6:50 am #17531164
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Vienna (GMT+02:00)	Hi, before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. You can translate dates using WPML String Translation after registering them as admin strings. Please refer to this guide for detailed instructions. Does this solution work for you? Best Regards Marcel
October 30, 2025 at 7:31 am #17531323
ehaitech-marketing-consultant-	The string has been added, but it is still not translated.
October 30, 2025 at 11:35 am #17532381
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Let me see if I understand you correctly. Do you want the Date: string to be translated or the 2025-09-30 format changed to, for example, 2025/09/30? I see that you use the Elementor widget to create that Date section. So if you can check in the Advanced Translation editor of the template that you used and search for the Date string there and see if you can find it? https://wpml.org/faq/how-to-translate-links/ If the problem persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private. Thanks.
October 31, 2025 at 12:59 am #17534631
ehaitech-marketing-consultant-	Date: 2025-09-30 The Date is not translated. In Chinese, it's “日期”。 Yes， I can give you my website access
November 2, 2025 at 1:45 pm #17538293
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Thanks, please set the next reply as private and you wil be able to provide the login informtion in the box below the reply. Thanks.
November 3, 2025 at 1:37 pm #17541398
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, I wonder if you have a copy of the website that I can access so I can freely deactivate plugins and do tests? What I have found is that the Date: is coming from an Elementor Element called Post Info and it has a date option Before. I am not sure which plugin or theme is generating that and I need to do some investigation but that will break the front end of the website. I need to do tests to be able to give an XML code that can be added to WPML > Settings > XML configuration (tab) to make that option translatable. You can set the next reply as private to provide a version of the website that can be tested on. Thanks.
November 4, 2025 at 9:05 am #17544358
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you. I managed to fix the translation: hidden link What I have done: - Went to WPML > Settings > Custom XML Configuration (tab). - Added the code below: <wpml-config> <elementor-widgets> <widget name="post-info"> <fields> <field>icon_list</field> </fields> <fields-in-item items_of="icon_list"> <field>text_prefix</field> </fields-in-item> </widget> </elementor-widgets> </wpml-config> - Saved the result. - Went to the Eleemntor Template for Single posts. It is this page for your case: hidden link - Did a small change and made sure the template is translated 100% by sending the translation again from WPML > Translation management. For more information: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ Thanks.
November 5, 2025 at 9:36 am #17549023
ehaitech-marketing-consultant-	thanks