the footer with the Houzez theme does not change

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This topic contains 1 replies, has 2 voices.

Assisted by: Bruno Kos.

Author	Posts
May 15, 2024 at 7:30 am
pinellaB	the footer with the Houzez theme does not change
May 15, 2024 at 7:59 am
May 16, 2024 at 10:33 am #15634480
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	The issue appears to be that when setting the `fts_template_type` custom field to "do not translate" and changing the template type to "After footer" for English (EN), the Italian (IT) template then appears in both languages. This suggests that only one template can be active and visible at any given time and it is not being translated properly. Can you please try the following: 1. Go to sandbox environment at hidden link 2. Install the Houzez theme 3. Create a simple footer template within the theme. 4. Test to see if the footer appears correctly in both English and Italian This should help us identify if the problem is with the theme settings or the translation settings within your environment. If the issue is happening here as well, I will escalate the whole case to our compatibility team.

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