This thread is resolved. Here is a description of the problem and solution.
Problem:
The client's website, which is translated into French and Chinese, had an issue where the "top bar language switcher" and "Accept Cookies Button" disappeared in the mobile view for the Chinese translation but not for the French translation.
Solution:
We found that the client had created an additional header titled "Header With categories menu (ZH-t)" specifically for the Chinese version of the site. This header had the Topbar set to Hidden on mobile devices, and it was missing the Topbar elements present in the English version. We added those elements to the Topbar, and now the language switcher displays correctly on mobile devices for the Chinese version. We also recommend referring to the guide on translating headers with the Woodmart theme and WPML to ensure proper display in each language.
If this solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact our support team.
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Last updated by 1 year, 3 months ago.
Assisted by: Prosenjit Barman.