This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that images were not displaying after translating a page.
Solution:
We asked the client to provide more details about how they added images to the page and requested screenshots to better understand the issue. We advised the client to:
1. Make a slight modification to the original page and save it.
2. Navigate to the WPML translation editor and complete the translation.
3. Ensure that the options "Duplicate uploaded media to translations" and "Duplicate featured image to translations" are enabled while editing the page.
4. Alternatively, try running the "Translate Media" option in WPML → Settings → Media Translation. For more information, visit Media Translation documentation.
We also checked if the images were present in both languages and requested the client to provide debug information to assist further, which can be obtained following the instructions at this link.
Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Andrey.
