[Closed] The issue with setting the course price

Hi there,

I will answer back as Nigel is not available at the moment.

Would you please give us a video showing the steps you take to create a course, create a product, and connect to them?

The issue seems to be again that the course language does not correspond to the product language and that causes issues.

So that can be a good test to see maybe there is something that can be done differently when it comes to the workflow.

Also I suggest that you share the information my colleague mentioned with the plugin developers.

Maybe they have more insight here.

Again, as the compatibility with the plugin is maintained by the plugin developer themselves, they would be the best source.

Thanks,.

Hi there,

Thank you very much for the videos.

One thing that I see is that you add the course in Ukrainian. But from the debug information I have here, it seems that the default language is English.

Would you please test by adding the course in English and after that do the translation for Ukrainian?

What happens then? Does the multi-currency still show the wrong price and symbol?

Thanks.

I'm back, let me take over again here.

I will take a copy of the site to work on locally, it is an easier environment to debug there.

Given that we are talking about problems with the prices, I am puzzled by something, which you can perhaps explain.

The course prices show the crossed out full price and a sale price, but the sale price is much higher than the normal price. If I edit the linked product in the back end I see prices of $50 and $40, for example, but when viewing the product on the front end I see $50 and $1576.

To focus just on the product itself, I tried disabling all WPML plugins, disabling all of the LMS plugins, and switching to the Storefront theme, and then just visiting the product on the front end.

But the sale price still displays as $1576, despite being $40 in the back end.

Do you understand why?

I'm trying to go through the steps to see if I can reproduce the problem on a minimal install—with only the essential plugins active—on my local copy of your site.

But the LMS option (shown on your site in the screenshot) is missing from the Dashboard menu in my local copy.

Do you know what is required for that to display? (I have the WPLMS plugin active as well as the same WPLMS child theme.)

(The WPLMS menu is available, which appears to come from the theme.)