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This topic contains 5 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 11 months ago.

Assisted by: Mihai Apetrei.

Author Posts
August 3, 2023 at 9:50 am #14147829

mariusK-9

Hi there,
Hope you are doing well.

I would like to add language switcher in footer and header menu. But after I save from plugin settings only one language option is visible in frontend which is default language.

Also, when I use shortcode (vertical list) it is visible on editing page but after publishing it is not visible in public view.

I have attached some screenshot please check.
site link: hidden link

Thank you!

Screenshot_25.png
Screenshot_24.png
Screenshot_23.png
Screenshot_22.png
August 3, 2023 at 10:17 am #14148061

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

This might happen if you have the secondary languages set to "hidden" (https://wpml.org/documentation/getting-started-guide/language-setup/hiding-languages-on-the-front-end/) or if the translations are not in "Published" state yet but instead, they are set to "Draft" or "Under review".

Please check and let me know how that goes.

Kind regards,
Mihai Apetrei

August 3, 2023 at 10:54 am #14148689

mariusK-9

Thanks for your quick response!
The two things you mentioned I have already checked and tried.

I would like to inform you about one thing that a notice is showing in WPML dashboard (see attached) should I wait for it?

Screenshot_27.png
August 4, 2023 at 5:40 am #14152777

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Yes.

If there are translations in progress, that might be why this is happening.

Mihai

August 4, 2023 at 6:30 am #14152973

mariusK-9

Hello Mihai,
It's not that processing and shouldn't be a problem for that. Is there something else you can help? Do you have any idea about this issues?

August 5, 2023 at 6:55 pm #14159143

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there and thank you for the update.

1. Can you please share a list with a few pages where this issue is happening?

2. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Mihai

The topic ‘[Closed] The language switcher not showing all languages list’ is closed to new replies.