The original text contains nested formatting tags issue

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Supporter timezone: Europe/Rome (GMT+02:00)

Tagged: ATE

This topic contains 3 replies, has 0 voices.

Last updated by Alejandro 1 month, 3 weeks ago.

Assisted by: Alejandro.

Author	Posts
June 3, 2025 at 3:09 am #17099803
carstenN-8	Background of the issue: I am trying to translate our website from the beginning after a complete reset due to a large website overhaul. We are testing for issues before opening new languages and passing the work to translators. The issue can be seen on this page: hidden link Symptoms: The original text contains nested formatting tags (one tag inside another). I received an error message: 'Please nest the formatting markers in your translation in the same order.' There are no options to nest markers that we can see. Questions: How can I fix the nested formatting tags issue without having to guide several translators through it? Is there a proper fix for the nested formatting tags issue instead of using a workaround?
June 3, 2025 at 3:29 pm #17103113
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hello, What's the actual URL and language pair where this appeared? because I tested on one from the homepage where for EN > DE (From June 2nd) and the problem wasn't there for that specific segment, in fact that page has no formatting whatsoever as shown in the screenshot as well. I have saved it for you so if you resend the page to translate, you'll see it already saved. can you verify if you have any other pages or segments with the same issue? Regards,
June 6, 2025 at 6:23 am #17112894
carstenN-8	Its a random issue which makes it difficult to replicate. We are trying to recreate the issue and will screen record it for you when it happens. Regards,
June 6, 2025 at 11:46 am #17113912
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Ok! Just so you know we did have a similar issue more or less 2 weeks ago and we patched it already last week. Let me know if you do see it and when that happens, please copy the URL from that page and send it here as well. Regards,

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