This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where WPML reported 'WPML doesn't manage the translation' when attempting to update translations for previously translated Chinese articles. The problem persisted even after trying features on the WPML troubleshooting page and changing the PHP version.
Solution:
We advised the client to downgrade the PHP version from 8.5.5 to 8.2 or 8.3 and check if the issue was resolved. After downgrading, the issue seemed to disappear, which might have been aided by the flushing of an outdated cache memory file. If you're experiencing similar issues, we recommend trying the following steps:
1. Downgrade your PHP version to 8.2 or 8.3.
2. Clear your site's cache.
3. Confirm that the issue is resolved.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 14 replies, has 1 voice.
Last updated by 5 days, 7 hours ago.
Assisted by: Carlos Rojas.
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