the translations do not update, website does not show them. And everytime i make an update, some tex...

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with pages not showing translations after updates, specifically the price page. Every update leads to 404 errors, and translations are missing or incomplete. The client is also confused about handling translations from Italian to other languages due to interface changes.
Solution:
We recommend separating the issues into two different tickets for clarity and easier management. One for the 404 errors and another for the translation/global elements issues. For the 404 errors, we have already opened a new ticket and provided a potential solution there. Regarding the translation of Divi layouts and pages, you should translate only the layouts you are using on the affected page, then translate the page itself. After these steps, please check if the issue persists and let us know the outcome.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.

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Tagged: Exception

This topic contains 6 replies, has 0 voices.

Last updated by Dražen 1 week, 4 days ago.

Assisted by: Dražen.

Author	Posts
April 30, 2026 at 6:12 am #18004442
alexisB-13	There are pages I updated that do not show the translation. In this case I'm referring to the price page of residencevally. I updated and since then there are problems with 404, the page does not load, the translation is not shown (always same probelms with every update). I see that I have over 90 pages that seem to be translated from English into other languages, and 2 from German into the other 2 lang. this is strange I don't know how it's created because the original language is Italian and I just want to translate from Italian. As you constantly change the interface I really don't know where to put hand in order to cancel those pages. I just know that I'm upset that every single time that I update a page in Italian, changing a line, when I want to translate in the other languages, a lot of text is missing. I don't know how many time I already needed to retranslate and I please ask for help because the website is not updated and seems to have lots of problems especially because of this plugin, because issues start every time I need to update something and translate. Thank you
April 30, 2026 at 7:14 am #18004579
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, since it was taking a while and to avoid chat getting closed, I have created a ticket and lets continue here. Once you have translated Divi layouts and page let me know how it goes and if issue still happens. Regards, Drazen
April 30, 2026 at 7:25 am #18004610
alexisB-13	Hy, I translated the price page. could not open the link you sent me for the global elements. and now my site is on 404 again.. You simply disappeared... nice... New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-getting-404/
April 30, 2026 at 7:32 am #18004639
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, I understand this is frustrating, especially with the 404 happening again. Regarding the ticket there was a inactivity, so for chat not to be closed let’s continue from here and get things sorted. To keep things clear and easier to track, I’d suggest we separate the 404 issue and the translation/global elements into two tickets, as they are not directly related and will be easier to troubleshoot individually. - https://wpml.org/forums/topic/split-getting-404/ About the global elements link I’m not sure what exactly happens on your end. Could you please clarify what you see when you try to open it? For example, do you get a 404, permission error, blank page, or something else? Kind regards, Dražen
April 30, 2026 at 8:05 am #18004702
alexisB-13	I contacted the server for the 404. Why does it happen every time that I update translations? Anyway... until it's not solved i can not check anything.
April 30, 2026 at 8:08 am #18004705
alexisB-13	Ok now I have access again, so I need to translate the layouts am I right? this will take me quite a bit... 10 pages. I'll try to do it asap and let you know. Thanks.
April 30, 2026 at 8:59 am #18004889
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, for 404 I have opened new ticket and replied there with a possible cause / solution. For layouts you need to translate only those you are using on that example page, then translate the page and lets see if that works. Let me know how it goes. Regards, Drazen