Problem: The client reported errors when switching languages on their website, specifically on a page that displayed correctly in Italian but not in German or English. Additionally, the client needed assistance translating the 'close' button on toggles and hover titles on the menu bar. Solution: 1. We identified that the translated projects did not have a featured image, which caused display issues. We recommended the client to ensure that all translated projects have a featured image. 2. For translating the 'close' button and hover titles: - We advised using the Divi theme editor to translate the buttons in the footer and provided a link to a helpful video tutorial. - For the 'read more' button and other widget strings, we suggested using the WPML String Translation tool and provided a guide on how to change the source language of strings if necessary.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
