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[Closed] the url not being detected in the translation

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 3 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 4 months ago.

Assisted by: Long Nguyen.

Author Posts
April 12, 2024 at 9:32 am #15512271

insiaT

I am translating a page and we have a couple of buttons on that page. WPML, doesn't show the URLs of some buttons/images to paste the translated page of the URL. Attached are the screenshots. in the screenshot 1, I showed the buttons with an arrow.
However I don't see the row to paste the translated URL in the screenshot 2

Screenshot 2.png
1.png
April 12, 2024 at 9:37 am #15512328

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

Can you please try searching for those URLs from top bar search field, as explained in our next docs:

- https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/

Let us know how it goes.

Regards,
Drazen
April 15, 2024 at 10:20 am #15519036

insiaT

I tried doing this.

when I search for the URL, I only get some URLs that are present on the page, but not all.
April 16, 2024 at 3:26 am #15522217

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I’m happy to help you with this issue.

Your site is under maintenance mode so I cannot check that section. According to the debug info, I see you are using the Divi theme and some addon plugins. Please check if it is the internal URL and adjusted automatically on the translation page.

If not, most likely the URL field of the Divi module is not registered for translation. You can follow the documentation below to create custom XML configuration code to register the URL field.
https://wpml.org/documentation/support/maintaining-divi-builder-compatibility-wpml/
https://wpml.org/documentation/support/language-configuration-files/translate-custom-shortcodes-with-wpml/

Looking forward to your reply.
Thanks

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