[Resolved] There is a problem with the String Translation table in your site. This problem

Hello there,

Welcome to our support forum. I’ll be happy to assist you with this!

We've found some edge cases where this error is fixed by following these instructions to recreate the icl_tables:

- Make a full backup of your site (files and database)
- Please add this code to the bottom of the functions.php file in your theme's root folder

function wpml_fix_missing_icl_tables() {
    
    if( function_exists( 'icl_sitepress_activate' ) )
    
        icl_sitepress_activate();
    
}
    
add_action( 'wp_footer', 'wpml_fix_missing_icl_tables' );

- Visit your site's homepage at least one time
- Remove the code

Once you complete these steps, then you have to remove the keys "wpml_string_table_ok_for_mo_import" and "wpml_notices" from the options table (by default wp_options, where "wp_" is your database prefix), and all errors should be gone.

Please give it a try and let us know if it works for you. We're looking forward to your reply. Thanks!

Kind regards,
Mateus.

Hi there,

Thanks for your reply.

And if you repeat the previous steps of resetting WPML, does it persist? https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/

If it persists, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

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I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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