[Resolved] Translate changes in variable products woocommerce

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're experiencing. With the WooCommerce Multilingual plugin active on your site, the variation information should appear in the translation editor when you try to add or update the translation. If this is not happening, it's possible that the data was inserted through fields that don't have the correct translation preference. In order to see the field data in the translation editor, the translation preference for the fields must have to be set to Translate in "WPML > Settings > Custom Field Translation".

Could you please confirm if the data was inserted through the default WooCommerce fields? If possible, please provide more details about the fields used to insert the data. If you can share a screenshot or the name of the plugin that added those fields in the WooCommerce variation section, I will check and suggest what to do next.

Looking forward to your response and I'll be happy to help.

Best regards,
Prosenjit

Hello Hans,
Thank you for the update.

If the options marked in this screenshot (hidden link) are selected, the updated images should be copied over to the translation upon completing the translation update. If this is not happening, please remove the variation image, add the other image, and save the variation. After that, update the product, clear the caches, and update its translation as well.

If the issue persists, try the following steps to see if they help resolve the issue.

- Please go to WooCommerce > WooCommerce Multilingual > Status and click on 'Troubleshooting'
- Select the options marked in hidden link">this screenshot and click on Start.
- Once the synchronization process is completed, check the translated product.

Let me know how it goes. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hi Hans,
Thank you for the update.

Since you want the same image to appear in the translation, it is not necessary to use the Media Translation plugin. The built-in media translation feature should copy the default image to the translation.

Regarding troubleshooting, these options are available in the Troubleshooting section by default. Depending on the necessity, we select the appropriate options and run the troubleshooter. In your case, the options you need to select are marked in this hidden link">screenshot. After selecting them, click on the Start button.

However, if the issue persists despite these steps, a closer inspection will be necessary to determine the root cause of the problem.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Looking forward to your response.

Best Regards,
Prosenjit

Hello Hans,
Thank you for sharing the video.

I reviewed the video and noticed that you are saving the Variations but not updating the product. To apply the changes and trigger the translation update, you need to update the product. Please click on the Uppdatera button located under the "Publicera" meta box. The button to update the translation should appear right after that.

Please let me know how it goes. I'll be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

Hello Hans,
Thank you for the detailed update.

As I mentioned in this response, simply updating the translation will copy the updated variation image to appear in the translated version. I checked the English version of the product, and the image is displaying correctly with the variation there. Please see this screenshot: hidden link.

The image metadata, such as description, alt tags, and title, didn't appear in the editor because the "Translate Media Library texts with posts" option wasn't activated in WPML > Settings > Media Translation. I have now enabled that option (Screenshot: hidden link), and the details are visible in the Translation Editor. Please check this screenshot: hidden link.

To see the update icon, try making a small change in the product title or description, such as adding a dot or another character, and then update the product. The update icon should appear immediately after that.

I hope it helps. Feel free to let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit