This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're trying to translate a page using WPML's translation management and find that the translation option is empty and you cannot translate the selected page or post, this might be due to insufficient WP memory limit or a compatibility issue with other plugins or themes.
Solution:
First, we recommend increasing the WP memory limit. You can do this by adding the following lines to your wp-config.php file:
/* WP Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');<br />define('WP_MAX_MEMORY_LIMIT', '256M');Place it just before:
/* That's all, stop editing! Happy blogging. */
Please check with your hosting provider if these settings can be modified on their end. After updating, verify the settings on the WPML >> Support page.
Next, ensure all WPML plugins are updated by going to your site's backend > Plugins > Add new > Commercial > click "check for updates".
If the problem persists, it might be due to a compatibility issue. Please follow these steps:
1. Create a full website backup.
2. Disable all plugins except for WPML and its add-ons.
3. Check if the issue still occurs.
4. If not, reactivate your plugins one by one to identify the problematic plugin.
5. If the issue persists with only WPML plugins active, switch to a default WordPress theme like TwentySeventeen and check again.
It's best to perform these tests in a staging environment if possible.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Mihai Apetrei.
