I tested the Neve theme but I couldn't replicate this issue, the block widget appears in String translation as you see in the attached screenshots.
Please try the following steps and let me know if that helps:
Please check the following steps:
1- Go to WPML-> Theme and plugins localization, select your theme and scan it
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on "the « Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end
thanks for your reply. Well, after following all of your steps I finally could find the strings and then I translated them, but the translations do not show up, as you can see in the .PDF-file which you can download by clicking the following link hidden link
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I'm not sure why the translation is not working, maybe because the text is coming from a shortcode attribute. On my testing site, I was testing with a paragraph block.
You can create a different block for English with the following steps:
1. Go to Appearance > Widgets
2. Edit the footer widget "Footer Three"
3. Duplicate the shortcode block
4. Set one to display in German (Please check the attached screenshots)
5. Set the other one to display in English and change the text there
thanks for your proposed solution. Well, the main problem is solved, but - as you can see for yourself in your screenshot hidden link - the vertical positions of the german versions and the english versions differ. I think (haven't checked it) that WPML just sets the texts which must not show (because they are in a different language) to some kind of "hidden" instead of "invisible". In the case of "hidden" they take the same space as if they would have been displayed. In the case of "invisible" they won't take any space; so that the german and the english version would be on the same vertical positions. Could that be fixed?
I checked the page and I see that now after translating the other widget, the two widgets appear on the same level hidden link
This issue happens because when you switch to the second language, the original language block is still added as an empty block with a bottom margin: hidden link
I think this can be fixed with CSS, so you can try adding the following code to the additional CSS section:
