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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where, when trying to view their Projects page in Dutch, all translated taxonomies for all languages were displayed instead of just the Dutch ones.
Solution:
The client was using WP Grid Builder and decided to delete all translations to force only the English ones to show. They expressed dissatisfaction with WPML and mentioned migrating away from the tool and services due to unmet needs and untimely support.

If you're experiencing similar issues with taxonomy translations in WPML and are using WP Grid Builder, we recommend checking your translation settings and ensuring that they are configured to display only the desired language's taxonomies. If this solution does not apply or seems outdated, please visit our known issues page, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket for personalized assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 1 voice.

Last updated by Dražen 1 week, 5 days ago.

Assisted by: Dražen.

Author Posts
June 16, 2025 at 12:29 pm #17138590

bentleyP

Background of the issue:
I am trying to view our Projects page in a different language. The issue can be seen on this page: hidden link.

Symptoms:
I expected to see only the Dutch translated taxonomy options, but instead, I got all of the translated taxonomies for all languages, instead of just the language I am looking at.

Questions:
Why am I seeing all translated taxonomies for all languages instead of just the Dutch ones?
How can I configure the page to show only the Dutch translated taxonomy options?
How can we ensure only the language shows the data within that language?

June 18, 2025 at 1:56 pm #17146907

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

What are you using to manage filters? This seems to be a cache issue, because if I check the site, I see all the filters in English only, no matter which language I choose.

June 18, 2025 at 3:27 pm #17147477

bentleyP

Hi Laura,

We were using WP Grid Builder. At this point we have deleted all translations to force only the English ones to show. We have decided overall WPML doesn't meet the needs, and support isn't timely. We are migrating away from this tool and services.

June 23, 2025 at 9:16 am #17158744

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back and sorry to hear that. We have had higher queue and holidays so support may happen slower.

If you still need our help and wish to continue, let us know and we will be glad to help out.

Regards,
Drazen