This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 7:00 – 12:00 | 7:00 – 12:00 | 7:00 – 12:00 | 7:00 – 12:00 | 7:00 – 12:00 | - |
- | 13:00 – 15:00 | 13:00 – 15:00 | 13:00 – 15:00 | 13:00 – 15:00 | 13:00 – 15:00 | - |
Supporter timezone: Europe/Madrid (GMT+02:00)
Tagged: Documentation request
This topic contains 13 replies, has 0 voices.
Last updated by johnO-17 5 hours, 58 minutes ago.
Assisted by: Carlos Rojas.
Author | Posts |
---|---|
July 31, 2025 at 8:55 am #17284204 | |
johnO-17 |
Background of the issue: Symptoms: Questions: |
July 31, 2025 at 10:53 am #17284749 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hello, 1.- I kindly ask you to follow the steps described in this guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ to find and translate strings that don't appear in String Translations. That will help you identify the strings and translate them. 2.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/ /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); - Add it above the line /* That's all, stop editing! Happy blogging. */ You can double-check the WordPress memory limit in WPML -> Support Regards, |
July 31, 2025 at 11:24 am #17284787 | |
johnO-17 |
1. As I said in my first message I have done this and translated all the ones I have found yet they still do not appear. 2. I have request this change from the host, but personally do not think this is the issue, the site is small and only a few translations and translation I made later do appear correctly, but the months and days of the week don't! you have not answered my query on how "Track where strings appear on the site" WHERE and HOW do these string get highlight ? ( see image ) !! Thanks John. |
July 31, 2025 at 11:37 am #17284849 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi John, 1.- In your original message, you didn't mention that you looked into the admin text section. That is the reason why I recommended following the guide I shared. Anyways, I kindly ask you to share the access credentials to the site in your next message, which I have set private. This way, I will be able to reproduce the issue and search for the strings. 2.- Increasing the WordPress memory limit is necessary for your site to meet WPML minimum requirements: https://wpml.org/home/minimum-requirements/ Looking forward to your message. |
July 31, 2025 at 12:45 pm #17285041 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi John, I have already increased the WordPress memory limit for you, so no need to wait for the hosting. I'm still working on the main issue. |
July 31, 2025 at 1:00 pm #17285097 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hello again, I ran a few tests, but the issue persists. I kindly ask you to create a staging site with a copy of the live site (you can use WP Staging plugin for free) or authorize me to create the staging site so we can run further tests without affecting the production site. Looking forward to your message. |
July 31, 2025 at 1:08 pm #17285105 | |
johnO-17 |
It is not a live site as yet, this is my testing site so do what ever you need to do please, thank you for "increasing my WordPress memory limit" sorry I am new to WordPress I did some web development a few years ago so only just getting back in to it and it's changes quite a bit and this is my first Multilingual site. Thanks |
August 1, 2025 at 8:41 am #17287300 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi John, I ran several troubleshooting steps, but the issue persists. I have escalated this ticket to our 2nd tier of support for further testing. I will get back to you as soon as I get more information. |
August 1, 2025 at 9:52 am #17287745 | |
johnO-17 |
ok thank you, glad it wasn't just me missing the obvious. |
August 1, 2025 at 10:28 am #17287913 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
You are welcome! |
August 5, 2025 at 12:16 pm #17296373 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi John, Please confirm that the issue has been solved on the site. |
August 5, 2025 at 12:53 pm #17296476 | |
johnO-17 |
Hi Yes that looks good, can you tell me what the issue was and where can i find the translated strings, in case I need to change them or some others like them. thanks john |
August 5, 2025 at 1:10 pm #17296653 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi John, These are the steps followed to solve the problem: |
August 5, 2025 at 2:22 pm #17296923 | |
johnO-17 |
Sorry Still a little confused, I looked at wordpress-cy_GB.mo and default-cy.mo But other months have been translated "September -> Medi" for example, I have not done this translation as I just tried to get August working first. so where are these? and I can't find "Go to WPML -> Languages -> Edit languages link " see screen shot thanks |