This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with importing the translated product categories and linking them with the primary product categories
Solution:
If you're facing similar issues, you can follow the instruction on this link : https://wpml.org/documentation/related-projects/wpml-export-and-import/preparing-import-files-for-wpml-export-and-import/.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so by visiting the WPML support forum.
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