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This topic contains 10 replies, has 2 voices.

Last updated by Andrey 1 year, 7 months ago.

Assisted by: Andrey.

Author Posts
October 31, 2023 at 10:29 am #14698391

Scrolla

I'm trying to translate productcategory archives (hidden link) and the JetEngine listing that's on that page. However, I can't seem to figure out how to translate the archive description and the JetEngine listing isn't showing any products.

Please help.

October 31, 2023 at 10:29 am #14698397

Scrolla

Also: Lauren has login credentials. 🙂

October 31, 2023 at 7:56 pm #14703503

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I suggest reading this article to learn how make a JetEngine-Built Website Multilingual:
hidden link

I also recommend to update WPML plugin to the latest version 4.6.7 and add-ons to benefit from the latest bug fixes and improvements.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

Please remember to backup your database first before you proceed.

November 1, 2023 at 10:16 am #14706509

Scrolla

Hi there,

I'm quite experienced with Crocoblock, WPML en multilingual sites, so I've already done what the article tells me to do. Unfortunately, without any succes. Could you please take a look? WPML is updated as well.

November 1, 2023 at 8:12 pm #14711009

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I need to request temporary access (wp-admin and FTP) to your site – preferably to a test site where the problem has been replicated if possible – in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Please provide details where how did you create product category archives and JetEngine listing.

November 2, 2023 at 10:22 am #14715079

Scrolla

Here you go. 🙂

November 2, 2023 at 2:14 pm #14717545

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you 🙂

I want to mention that your WPML is outdated. You have to update it using the steps above.

Looking at the URL hidden link you provided as an example. I noticed that you did not translate your category Gadgets. The description you will be able to translate within the category. Please refer to the screenshot and the documentation.

https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#translating-taxonomy-terms-using-the-taxonomy-edit-screens

Please backup your database before making any changes.

Edit-category-‹-Channel-Distribution-—-WordPress.png
November 2, 2023 at 3:30 pm #14718697

Scrolla

Hi Andrey,

Thank you. The product categories are indeed being translated now. However, the product JetEngine listing aren't being translated yet. Any clue?

November 2, 2023 at 3:36 pm #14718793

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I am glad to hear that it is half working 🙂 How did you assign the JetEngine listing for the category? Maybe you can do the same for the translated category? Refer to the documentation if needed.

November 2, 2023 at 3:47 pm #14718961

Scrolla

Listings are working now! Seems like everything's working fine now. Thanks a bunch, Andrey. Please keep this ticket open for one more day. I'm finishing up everything tomorrow, so if I have any more question, I'll be able to use this ticket.

Many thanks so far!

November 2, 2023 at 7:14 pm #14720657

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Great! Sure, a ticket will be opened for some days. As the original issue is resolved, I kindly ask you to open a new ticket for your new question, if any. This will also help other users with similar problems find solutions when searching the forum. Thank you.