This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing an issue where the translation process for your home page is stuck. It indicates 'less than a minute' and queues all files, but no translations are being updated, and this has persisted for weeks.
Solution:
1. Identified affected jobs by running the following SQL query:
```sql
SELECT `job_id`, `editor_job_id`, `ate_sync_count`
FROM `wp_icl_translate_job`
WHERE `editor` = 'ate' AND `automatic` = '1' AND `translated` = '0'
ORDER BY `ate_sync_count` DESC
LIMIT 50;
```
2. Observed the `ate_sync_count` column incrementing upon refreshing the admin page, confirming the issue.
3. Resolved the issue by setting the `automatic` field of these high-count jobs to `0`, allowing them to progress correctly.
If the issue persists, it might be helpful to clear any stuck processes in the translation management queue. Additionally, reviewing the debug report you attached could provide insights into what might be causing the translation to halt.
If these steps do not resolve the issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket with us for further assistance at WPML support forum.
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This topic contains 17 replies, has 2 voices.
Last updated by 2 months, 1 week ago.
Assisted by: Bruno Kos.