Translation change with advanced editor not displaying on frontend

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

Tagged: Bug

This topic contains 35 replies, has 2 voices.

Last updated by romainO-2 10 months, 3 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
June 27, 2024 at 7:47 am #15841404
romainO-2	Hello, I will answer to your message soon. I need to migrate the database to update it first. Thank you. Romain
June 27, 2024 at 1:30 pm #15844333
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Alright, please let me know.
June 28, 2024 at 7:43 am #15850081
romainO-2	Hello Lucas, I had to change my hosting plan to get mysql 8. I have changed php to the version 8. Here is a new video : hidden link Once again, I had to record it twice. At the first translation change, everything worked perfectly. But I did a new change and then impossible to make it display. After writing this message. The modifications finally display. Also, you pointed out a critical issue, it's because it's not the same hosting plan than the original site, but the original site (hidden link) doesn't show such critical issue (see screenshot). Feel free to make tests again, even if it leads to a crash of the site. It's a test copy of the website. No risks. Thank you Romain
June 28, 2024 at 7:49 am #15850159
romainO-2	New video of a new test for which I am even not able to make the french version change display into the translation editor : hidden link
July 1, 2024 at 12:44 pm #15868614
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Thank you for sharing the details, Romain. I've forwarded them to our devs. I'll get back to you as soon as I have new information.
July 8, 2024 at 9:11 am #15911408
romainO-2	Hello Migration processing...
July 8, 2024 at 11:39 am #15912725
romainO-2	The migration is complete. Is it ok on your side ?
July 8, 2024 at 2:39 pm #15914097
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	It looks like it was properly migrated. Were you able to confirm that the issue is also happening there?
July 8, 2024 at 3:03 pm #15914220
romainO-2	I still have this error when trying to open translation editor : hidden link Can you fixe it first ?
July 10, 2024 at 2:41 pm #15928729
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, Upon checking your CW installation again, to check the issue you mentioned, I found a database error. Can you please provide me with a copy of your live website? https://wpml.org/faq/provide-supporters-copy-site/ Thank you for your patience, as this is taking a while for us to figure out the cause.
July 11, 2024 at 8:04 am #15933368
romainO-2	Hello, I got this warning : The database size exceeds the size limit allowed for mysqldump. And then this error : Runtime error in DUP_Database::Build. Erreur d’image mémoire shell MySQL. Modifiez le mode SQL en « Code PHP » dans Duplicator > Réglages > Paquets. FILE: /home/insuco/www/wp-content/plugins/duplicator/classes/class.logging.php[301] #0 /home/insuco/www/wp-content/plugins/duplicator/classes/package/class.pack.database.php(259): DUP_Log::error('Runtime error i...', 'Exception: Exce...', 1) #1 /home/insuco/www/wp-content/plugins/duplicator/classes/package/class.pack.php(1373): DUP_Database->build(Object(DUP_Package), 1) #2 /home/insuco/www/wp-content/plugins/duplicator/ctrls/ctrl.package.php(89): DUP_Package->runZipBuild() #3 /home/insuco/www/wp-includes/class-wp-hook.php(324): duplicator_package_build('') #4 /home/insuco/www/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array) #5 /home/insuco/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /home/insuco/www/wp-admin/admin-ajax.php(188): do_action('wp_ajax_duplica...') #7 {main} Would it be ok if I use All in one WP Migration ?
July 11, 2024 at 8:08 am #15933375
romainO-2	It's because the site is too big. I would need the pro version of the plugin. With All in one WP Migration, I have no size limitation.
July 11, 2024 at 1:36 pm #15935424
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	You can also send us the All In One WP Migration package. I've enabled the private field again. Thank you.
July 12, 2024 at 7:07 pm #15944096
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, there are still some details we are testing internally. I'll get back to you as soon as I have the results.
July 15, 2024 at 12:32 pm #15954399
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00)	Hey there, After a more thorough investigation, we found that the issue is happening with this post, due to the size of it. I ran a quick test: 1. Logged in to the dev site 2. Made an edit on the original page "Equipe" and updated the page. 3. Opened the English translation in ATE. 4. I completed the translation for the segments that were edited on the original content. 5. The status is 100% 6. I click "Complete" and the translation is saved. Updated texts and images are getting translated as expected on my test. Remaining issue: The original page takes 2-3 times longer to save, once WPML is enabled. Take note, that Divi 4.24.0 is not the latest version - there is an update for version 4.26.1 available. Please update the theme, which has not been updated since April 2024, and then test again if the load time issue persists.

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