Translation Credits Not Reflected on Site (TWG.nu)

Tagged: Credits

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Last updated by kevinv-29 11 months, 3 weeks ago.

Assisted by: Noman.

Author	Posts
April 28, 2025 at 11:29 am #16974581
kevinv-29	Background of the issue: I have recently purchased translation credits through my WPML account and assigned them to my website (hidden link). I verified that the website is connected to the correct WPML account, assigned credits via wpml.org, checked for updates via WPML → Support, cleared all caches, and disabled potential conflicting plugins. Symptoms: The translation credits are not showing up in the WordPress admin panel, and I’m unable to use them. Questions: Why are the translation credits not showing up in the WordPress admin panel? How can I use the translation credits I purchased?

Author

Posts

April 28, 2025 at 11:29 am #16974581

kevinv-29

Background of the issue:
I have recently purchased translation credits through my WPML account and assigned them to my website (hidden link). I verified that the website is connected to the correct WPML account, assigned credits via wpml.org, checked for updates via WPML → Support, cleared all caches, and disabled potential conflicting plugins.

Symptoms:
The translation credits are not showing up in the WordPress admin panel, and I’m unable to use them.

Questions:
Why are the translation credits not showing up in the WordPress admin panel?
How can I use the translation credits I purchased?