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[Resolved] Translation does not apply to all strings for an email sent to a customer.
This thread is resolved. Here is a description of the problem and solution.
Problem: You are trying to translate all strings for an email sent to a customer, but the translation does not apply to the email title and subject, although it works for the body of the email. Solution: We recommend checking the profile language of the account used to create the booking. You can find this setting by navigating to Users-> Profile-> Language in your WordPress dashboard. If the profile language is set to anything other than Site Default, please change it to Site Default and create a new booking.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum.
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On the sandbox, the issue happens when the profile language is English or French, but it doesn't occur when the profile language is "site's default language".
I need your permission to install the Duplicator Pro plugin on your site to take a local copy to run the minimal setup test and consult our 2nd tier support team if needed.
Could you please share the username and password for the shared account? Because it's a temp access, I can't access the profile page to change the language.
