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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 8 replies, has 1 voice.

Last updated by milcoP 8 hours, 37 minutes ago.

Assisted by: Andreas W..

Author Posts
January 6, 2025 at 9:34 pm #16567563

milcoP

Background of the issue:
I am using some modules from the Divi Events Module plugin, created by Pee Aye Creative: hidden link. I am trying to translate these modules on my site hidden link.

Symptoms:
Some modules from the Divi Events Module plugin don't translate at all.

Questions:
Any ideas on how to resolve the translation issue with the Divi Events Module?

January 7, 2025 at 5:12 am #16567978

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There!
Thanks for contacting WPML Support.

Before this thread gets assigned to my colleague, I'd like to offer some initial guidance or potential solutions.

I understand the issue you're experiencing. Please note that the Divi Events Calendar plugin you are using is not listed in WPML's compatible plugin directory. Since this plugin has not been tested by our team, there may be compatibility issues with WPML that we are unaware of.

However, as it is a Divi-based module, it may require additional steps to add WPML support to translate the content added through its modules effectively. For guidance on how to add WPML support to Divi modules, please refer to this detailed guide: https://wpml.org/documentation/support/maintaining-divi-builder-compatibility-wpml/#page-builder-shortcode-structure-in-the-language-configuration-file.

You can also contact the support team of the Divi Events Calendar plugin for assistance with translating content added through their module. Additionally, you can suggest them to join WPML's Go Global program to ensure their plugin is fully compatible with the WPML environment.

I hope you can understand. Feel free to let us know if you need further assistance or clarification. We'll be happy to help.

Best regards,
Prosenjit

January 10, 2025 at 11:13 am #16581724

milcoP

i kind of understand, but i am not really a programmer. it is a bit overwhelming.
So if possible i would like some more help

January 11, 2025 at 8:34 pm #16584804

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Take kindly note that it is the responsibility of the author of each theme or plugin to provide a wpml-config.xml file and make their product compatible with WPML.

---

What we can do?

I can offer to create a config for the widget for you and escalate the issue internally. Our compatibility team will then revise the issue and might try to reach the author in order to obtain cooperation in making their plugin compatible with WPML.

If I send you a link to a test site with WPML and Divi, would you be able to install the latest version of "Divi Events Calendar" for testing and further steps?

In case such an installation requires a license key to be able to use the plugin, take note that we do not expect you to purchase any such license for this test. It might be recommendable in such a case to reach out to the plugin author and ask for cooperation on this matter.

Best regards
Andreas

January 14, 2025 at 10:54 am #16592382

milcoP

Hi Andres,

thank you.
I would appreciate it if you would be able to investigate this internally.
And off course i can install both the events calendar plugin and the divi events plugin.
For the events calendar i still have 1 license which i don't use and the divi events pluging is a annual subscription for unlimited websites.

I allready reached out to the developer of the plugin, and he sounded interested in making it compatible with WPML, so maybe he already contacted you.

Anyway, you can send me a link for the test environment and i will install the plugins.

Thank you so much.

January 14, 2025 at 4:29 pm #16594030

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Awesome!

Here is the One-Click-Login link for the sandbox:
hidden link

Divi and WPML are ready to go.

Please leave me a comment on this ticket, once the plugins has been installed (and activated, if needed).

January 15, 2025 at 8:28 am #16595922

milcoP

divi events calendar and events calendar pro are installed and activated.
hereby the link to the plugin and it's developer.
hidden link

thank you.

January 15, 2025 at 7:21 pm #16599136

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

On my test site the strings of the widgets appear translated based on the language files coming with the plugins:

hidden link

You can adjust those translations at WPML > String Translation.

In case you spot an issue with a translation, please try to recreate it on our test site.

January 16, 2025 at 8:19 am #16600152

milcoP

Hi Andreas,

To mee it doensn't look translated. see image.
Or am I looking at it wrong?

Screenshot 2025-01-16 091914.png