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[Closed] Translation Failed on the String Translation

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 2 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 6 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
November 23, 2023 at 8:38 am #14904791

OzgeU

Hello There,

The website was built with Divi Child Theme so I am trying to translate footer and menu of the website. I saved section used on the Menu as Global to Divi Library, I have scan all string changes and found the correct "page-builder-shortcode-strings".

When I have changed this strings include url, I am getting error named "Translation Update Failed".

Also when I revert all sticky urls to permalink url on the Sticky Links, it doesn't work. All links still with the "/?page_id="

What is the issue I am facing with?
November 23, 2023 at 9:47 am #14905695

OzgeU

UPDATE: Basically I can not translate anything on the string translation.
November 24, 2023 at 9:16 am #14914763

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Welcome to WPML support. I'd be happy to help you with this.

You shouldn't translate strings with "page-builder-shortcode-strings" using WPML->String Translations, this will not work and is not recommended.

I suggest you translate as mentioned here: https://wpml.org/documentation/theme-compatibility/divi-builder/#translating-divi-custom-layouts

Regarding the sticky links, can you follow the steps as mentioned here and see if it helps? https://wpml.org/errata/divi-sticky-links-arent-converted-to-permalinks-when-used-in-divi-theme-builder/

Further, are you using the latest versions of WPML plugins?
- Which version of PHP/MYSQL are you using?

You can easily send this information using the Debug information settings from WPML.

Could you please go to WPML > Support > Debug Information and give me the information in the next reply? You can read the detailed instructions here:
http://wpml.org/faq/provide-debug-information-faster-support/

Look forward to your reply.

Thanks

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