Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where changes made to your pages are not immediately visible on the live site, even after saving or translating from scratch, this might be due to a caching conflict with Elementor.
Solution:
First, ensure you back up your entire site. Then, follow these troubleshooting steps:
1) Navigate to WPML>>Support page and click on the Troubleshooting link.
2) On the Troubleshooting page, execute the following actions in the *Clean up* section, waiting for confirmation after each:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Set language information
- Fix WPML tables collation
- Assign translation status to duplicated content
- Fix terms count
- Fix post type assignment
- Cleanup and optimize string tables
- Show custom MO Files Pre-generation dialog box>>Generate .Mo files
If the issue persists, disable the Element Caching option in Elementor by going to Elementor>>Settings>>Features tab. We have also released an errata for this issue, which can be found here: https://wpml.org/errata/elementor-translated-pages-show-stale-content-after-being-updated/

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ,

This topic contains 18 replies, has 2 voices.

Last updated by Bigul 4 months, 2 weeks ago.

Assisted by: Bigul.

Author Posts
October 11, 2024 at 7:58 am #16277864

frederikP-8

Hi,
Let me know if you find a solution.
Best regards

October 14, 2024 at 2:48 pm #16286728

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

I had a few rounds of testing in my local copy. However, the issue exists after the primary troubleshooting steps.

So, I'm consulting with our team for an expert opinion. We will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

October 14, 2024 at 3:15 pm #16286953

frederikP-8

Hi,
Thank you, I'll wait whatever is necessary to get this fixed.
Best regards,

October 15, 2024 at 8:28 am #16289272

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

This issue occurs because of a conflict with Elementor cache settings. After disabling the Element Caching option from the Elementor>>Settings>>Features tab, we are getting the expected results in our local copy.

We have released an errata for this case. Please try this workaround after a full site backup and let us know your feedback.

https://wpml.org/errata/elementor-translated-pages-show-stale-content-after-being-updated/

--
Thanks!

Bigul