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[Waiting for user feedback] Translation issue

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 1 voice.

Last updated by Kor 1 day, 8 hours ago.

Assisted by: Kor.

Author Posts
February 4, 2025 at 4:14 pm #16667855

andreaB-8

When I write "header missed" I don't refer to menu but to image and header block.
Check Italian version and IT version of pages posted.
Thanks

(1)
Here header is still missed
hidden link

(2)
here header missed
hidden link

and where you switch with tabs
LEMON HOUSE SUITE
JUNIOR SUITE PELER
ROOM DELUXE OLIVE TREE
MOON LIVING ROOM

I see boxes in IT and not EN

(3)
In Rooms pages are still in IT
hidden link
hidden link
hidden link
hidden link
page and menu link

(4)
here header missed
hidden link

Thanks friend!
February 5, 2025 at 4:33 pm #16672385

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. It looks like your rooms are not translated as shown here hidden link .

I've allowed translation in WPML > Settings > Custom Post Type Translations > Enabled Translation for Rooms as shown in the attached screenshot.

Now, you should be able to translate the rooms into English here hidden link . Once you've done that, run the menu sync feature again https://wpml.org/documentation/getting-started-guide/translating-menus/ and the links on the header should point to the correct page.

Could you try?

February 5, 2025 at 10:47 pm #16673170

andreaB-8

I transalted ROOMS but

Header is still missed!
Not only menu!! I mean image background effect in header... check Italian and check ENGLISH in pages header is missed there is another strange image

This page
hidden link
In tabs area.... still NOT translated!!
Check tabs

LEMON HOUSE SUITE

JUNIOR SUITE PELER

ROOM DELUXE OLIVE TREE

I wrote before many times and I still have same issues 🙁
February 5, 2025 at 10:48 pm #16673172

andreaB-8

I transalted ROOMS but

Header is still missed!
Not only menu!! I mean image background effect in header... check Italian and check ENGLISH in pages header is missed there is another strange image

-----

This page
hidden link
In tabs area.... still NOT translated!!
Check tabs

LEMON HOUSE SUITE

JUNIOR SUITE PELER

ROOM DELUXE OLIVE TREE

I wrote before many times and I still have same issues 🙁

----

Same for menu, please check you apply you the SYNC?

Thanks
February 6, 2025 at 5:54 am #16673534

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I see the issue now, the tab contents are from your custom blocks here hidden link . Please complete the translations and it will display the correct language on the frontend.

February 6, 2025 at 11:30 pm #16677574

andreaB-8

AGAIN PLEASE FRIEND READ WHAT I WRITE

HEADER IMAGE IS MISSED!!!

Check this

hidden link

and after check Italian!!! There is image under menu in EN version and is missed.... we don't have this image in Italian!!!

-----

Same here
hidden link
There is an image under menu on header area.... IS MISSED, we don't have any image in Italian version. Italian is OK!!!

-----

Same
hidden link
There is an image under menu on header area.... IS MISSED, we don't have any image in Italian version. Italian is OK!!!

----

In rooms pages

hidden link
hidden link
hidden link

If you check EN version

hidden link
hidden link
hidden link

Text area is not full width

-------

.... and please check Menu, under ROOM, we've 4 items... these 4 sub-items have IT links even in EN version

Please read and check

Thanks!!!!
February 7, 2025 at 8:54 am #16678330

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

To remove the "Page Title Section", I've edited the English language page hidden link and checked the "Hide Page Title Section" option as shown in the attached screenshot. I have applied the same fix to your other English language.

As for the width issue, I've applied the custom CSS code below into WP > Appearance > Customize > Additional CSS. 

@media screen and (min-width: 1200px) {
    .single-room .site-content[class*="with-sidebar-"] .primary {
       
        width: 100%!important;
    }
}

Could you check now?

Screenshot 2025-02-07 at 2.46.07 PM.png
February 8, 2025 at 2:53 pm #16682523

andreaB-8

Thanks friend, seems near to close only this

.... and please check Menu, under ROOM, we've 4 items... these 4 sub-items have IT links even in EN version

In ENGLISH for ROOM menu I still see Italian links for items and subitems

----

How can I add 2 flags (without text) on header bar between SOCIAL icons and BOOK NOW button?

Thanks!!!!
February 10, 2025 at 3:05 pm #16688309

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and corrected the custom menu links for you in English in WP > Menu here hidden link

As for the language switcher, you can try enabling the Language Switcher as explained here https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/ . If this doesn't meet your requirement, you can create a custom language switcher following the instructions here https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/custom-language-switcher/

Let me know how it goes.

February 10, 2025 at 3:46 pm #16688526

andreaB-8

Hi friend, here what I see

Here missed layuot
hidden link
hidden link

Here blocks in Home page with rooms (where we’ve 4 blocks on same row with image + text) have links to Italian version if we’re in EN
hidden link more” link for example goes to hidden link for all 4 rooms
February 10, 2025 at 4:34 pm #16688848

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You can edit the pages theme settings as shown in the attached screenshot and click "Hide Page Title Section".

I've edited the Italian language homepage and resave the translations and the links shows up fine now. Could you check? hidden link

Screenshot_287.jpg
February 10, 2025 at 5:30 pm #16689091

andreaB-8

I write things but seems that you don't follow me

Here blocks in Home page with rooms (where we’ve 4 blocks on same row with image + text) have links to Italian version if we’re in EN
hidden link 
“Learn more” link for example goes to hidden link for all 4 rooms

----

Another thing... can you kindly add for me flags (only flags) between top bar social icons and BOOK NOW button?

Thanks!
February 10, 2025 at 6:00 pm #16689120

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you please refresh your browser? The links show up fine for me as shown in the attached screenshot.

Displaying the flags in between top bar social icons and BOOK NOW button requires customization to the navigation menu which falls outside of what we offer for support. I can only make the flag show up next to the contact link using the option in WPML > Languages > Language selector menu.

If you need custom programming work, which is beyond the scope of our support. I would suggest you consider contacting one of our certified partners from this link: http://wpml.org/documentation/support/wpml-contractors/

Before doing so please have a look also here:
http://wpml.org/documentation/support/wpml-contractors/guidelines-for-people-looking-for-consulting-help/

You will get the custom assistance you need to get on with your project.

Screenshot 2025-02-11 at 1.55.04 AM.jpg
February 10, 2025 at 6:11 pm #16689168
andreaB-8

On mobile I see flags on 2 layers.... I'd like to see on the same row.

Another thing.... on mobile I need a way for see flags even on header without open menu

Thanks

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/language-switcher-not-displaying-correctly-on-mobile/

Home - Borgoluna - Luxury Holidays House.jpeg
February 10, 2025 at 6:27 pm #16689222

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

It looks like you're referring to another issue, I've split the ticket here https://wpml.org/forums/topic/language-switcher-not-displaying-correctly-on-mobile/ so that we can follow up.

Our support policy allows us to take care of only one issue per ticket.

Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.