This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an infinite loading issue in the WPML Translation Management dashboard, accompanied by console errors indicating a 'Request failed with status code 500'. Despite disabling all non-WPML plugins and changing themes, the issue persisted.
Solution:
We initially suspected a conflict with a third-party plugin and recommended disabling all plugins except those related to WPML and switching to a default WordPress theme. However, the actual resolution involved addressing a missing secondary language on the website. We added English back as a secondary language, which resolved the infinite loading issue. If you're experiencing similar issues, we recommend checking for any missing languages in your WPML settings and ensuring all intended languages are properly configured.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 16 replies, has 0 voices.
Last updated by 8 months, 3 weeks ago.
Assisted by: Kor.
 |
 |
 |