Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Dražen 3 years, 3 months ago.

Assisted by: Dražen.

Author Posts
March 2, 2022 at 6:32 pm #10700483

lynneA

On a daily basis (sometimes multiple times per day) WPML is sending our a request to translators even though no content was requested to be translated by the translation manager. The email content is sent to every translator for a given language as opposed to a specific translator. The email content looks similar to...

"There are 7 jobs waiting for a translator:

From English to Italian:

Link to original document 127291: start translating
Link to original document 124400: start translating
Link to original document 118267: start translating
Link to original document 118543: start translating
Link to original document 117135: start translating
Link to original document 110267: start translating
Link to original document 152200: start translating

Need help translating? Read how to use WPML's Advanced Translation Editor."

March 4, 2022 at 7:09 am #10712783

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

The notifications can be disabled from your site dashboard, Navigate to Users > Profile, scroll down to the section "WPML Translator Settings" and Disable the option "Send me a notification email when there is something new to translate".

You can also disable the notifications from WPML > Settings > Transaltion Notification, please refer https://wpml.org/documentation/translating-your-contents/professional-translation-via-wpml/#setting-up-translation-notifications

I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.

Regards,
Drazen

March 7, 2022 at 1:41 pm #10730715

lynneA

Hi WPML,

We want users to receive an email when they are assigned a translation or their are new items for any translator to take and translate. However, the email I am referring to above goes out several times a day and has links to articles that appear to already be translated. If I uncheck the box "Send me a notification email when there is something new to translate" will translators still get notified when new content becomes available or is assigned to them?

Thanks,
Tom

March 7, 2022 at 2:18 pm #10730911

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Tom,

thanks for sharing more info.

Can you please share an image of the received mail and wp-admin access so I can check further on these jobs?

I have enabled private replies for you.

Thanks,
Drazen