iroM
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Hi,
I changed to the default theme and the whole site "broke". I mean the appearance and the layouts. Therefore, the products pages too were not correct.
I also brought back the yesterday's backup because when I switched back to the previous theme, the site remained "broke".
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Paola Mendiburu
WPML Supporter since 11/2020
Languages:
English (English )
Spanish (Español )
Italian (Italiano )
Timezone:
Europe/Madrid (GMT+02:00)
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Would you give me permission to download a copy of your site using Duplicator?
This will allow me to investigate the issue without affecting your site.
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iroM
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Yes of course.
Thank you!
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Paola Mendiburu
WPML Supporter since 11/2020
Languages:
English (English )
Spanish (Español )
Italian (Italiano )
Timezone:
Europe/Madrid (GMT+02:00)
|
I can confirm that the issue appears to be related to the theme. When switching to a default theme, everything works as expected.
As a workaround, please go to the English version of the product, click on Edit Product, and then click Update without making any changes. After that, the product title should appear correctly.
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iroM
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Hello again,
When I go at the edit page of the translated product and click Update then this error appears (screenshot). This only happens on the translated product page, on the original language the update works fine.
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Paola Mendiburu
WPML Supporter since 11/2020
Languages:
English (English )
Spanish (Español )
Italian (Italiano )
Timezone:
Europe/Madrid (GMT+02:00)
|
When I deactivate the plugins of CMSMasters it is working properly.
Could you also try on your end?
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iroM
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These CMSMasters plugins are necessary for the theme to work properly. I mean we can't have them deactivated otherwise the layouts breaks.
Also when I deactivated them, then I went to the edit page of the translated product and Update, as you said, the title was indeed fixed, but the menu went down at the title (see screenshots).
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