Translations Not Updating on Login, Registration, and Cart Pages

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Supporter timezone: Europe/Zagreb (GMT+02:00)

Tagged: Known issue

This topic contains 2 replies, has 0 voices.

Last updated by Dražen 1 hour, 43 minutes ago.

Assisted by: Dražen.

Author	Posts
April 1, 2025 at 11:14 pm #16884954
takiC-2	Background of the issue: I am trying to translate the Login, Registration, and Cart pages using WPML. I attempted to use the Advanced Translator Editor and the String Translator. I enabled the 'Login and Registration Pages' option in the settings. The issue can be seen on this page: hidden link Symptoms: Translations are not updating on the Login, Registration, and Cart pages. The content remains in English even after adding translations. Specifically, the string 'YOUR SHOPPING CART IS EMPTY' does not get translated. Questions: Why are the translations not updating on the Login, Registration, and Cart pages? How can I ensure that the translations appear correctly in French and Arabic?
April 2, 2025 at 8:46 am #16885941
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks for contacting us. It could be related if you are using a block for cart/checkout pages. Please check the next errata and workaround there and let me know if that helps. - https://wpml.org/errata/woocommerce-multilingual-cart-page-strings-not-translated-when-using-blocks/ Regards, Drazen
April 3, 2025 at 5:54 am #16889753
takiC-2	No i'm not using static blocks , and i told you also login and register pages are not getting translated that my main issue now
April 3, 2025 at 6:17 am #16889880
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/  - Please backup the site files and database before providing us access.   - If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.   Thanks, Drazen
April 3, 2025 at 10:01 am #16891114
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks for getting back. I understand you have other issues, but let's take it one thing at a time. First, we will check this one and then we can go to the next one. I have checked but could not find a solution on why string translations are not working, so will need to check further. Let me know if you can provide a staging site where we can further check the issue safely, if not, you can provide usa Duplicator copy: - https://wpml.org/fr/faq/provide-supporters-copy-site/ Or with your permission, we can take the copy ourselves. Let me know. Thanks, Drazen
April 3, 2025 at 11:23 am #16891638
takiC-2	you can take copy youself you have my permission
April 3, 2025 at 1:04 pm #16892478
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks, I tried with a few plugins, but no luck. Few of them do not succeed since your server is giving every few minutes 503 server error, probably due to limited resources. As for Duplicator, it is a somehow created half of a package, but can not be downloaded and gives, error, I assume for the same reasons, so I am a bit stuck here. I would need you to try disabling all of the plugins (after backup) and then try to create a new Duplicator package, or try to see if you can provide us working staging site so we can check. Currently, I am a bit stuck and can not take the package/copy due to your server limitations. You can also check with hosting support and what they suggest to keep your website working normal, in that way we can take a copy. Please let me know. Regards, Drazen
April 4, 2025 at 6:32 am #16895204
takiC-2	Hello there , i'm working on it i'll provide you with backup files + database files , could you please enable the private reply so i can send you the downloading links
April 4, 2025 at 8:33 am #16895880
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, sure, private reply enabled. Regards, Drazen
April 4, 2025 at 10:59 am #16897073
takiC-2	Here is this link to folder that contains 2 zip files one for the database , and one for the website backup files : hidden link
April 4, 2025 at 12:54 pm #16897636
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks, I have downloaded it and will deploy it to the local machine and check it out further. Note that I have accidentally switched theme on your live website, I reverted it back, but I still see 502 error in console, which might be causing some issue with loading files and styles to your website. I am not sure, but I advise you check on those and before reported, with your hosting before. I will get back to you once I have checked the further copy. Regards, Drazen
April 5, 2025 at 1:15 am #16899210
takiC-2	i've changed the hosting , now it should be working fine
April 7, 2025 at 6:43 am #16902427
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Great! I have scanned parent theme from WPML > Theme and plugins localization and searched for string in WPML > String translation. Please now translate related strings for login page and it should work fine. I tried on local machine and it works fine there. hidden link Regards, Drazen