[Resolved] Unable to change the language setup to directories

Problem:
The client was attempting to change the language URL format from a parameter to different languages in directories, but encountered issues where the settings would not save and the site would revert to using language parameters.

Solution:
1. We verified that there was no redirect file in the root directory where WordPress is installed.
2. We created a redirect file named

wpml.php

, added the necessary Header information, and set up a redirect from the main domain to the '/sk' directory for the Slovak version of the site.
3. After these changes, the site successfully redirected to the Slovak version, and the issue with the blank page on the main domain was resolved.

If you're experiencing a similar issue, we recommend checking for the presence of a redirect file in your root directory and ensuring it's correctly configured. For more information on setting up language directories, please refer to our documentation on Language URL options and redirecting the root page of your site.

Please note that the solution provided might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please do not hesitate to open a new support ticket in our support forum.