Background of the issue:
I am trying to edit an existing translated page while the language is hidden using Elementor.
Symptoms:
When I click 'edit with Elementor' I get redirected to the edit page, but it does not fully load - only the Elementor logo is shown.
Questions:
Why can't I edit an existing translated page using Elementor when the language is hidden?
What could be causing the Elementor page not to fully load? Is this a known Issue / Limitation?
Unrelated: I am not sure why we have to type/review the support question twice and you delete the original one after spending much time and effort thinking what to type to end up with an AI Generated one (would be good to just keep the normal one)
Please make sure that you clear the website's cache (server-side included) and check if the issue persists. If it does, would it be possible to check if the issue happens in a minimal setup, meaning:
- keep the theme you have
- keep active only WPML Plugins and must-have plugins
- disable all other plugins
After, check if the issue is still happening (this would help check for any plugin conflict going on).
Note: Please make sure you have a full backup (files & database) before trying anything on your website.
Please share the WordPress debug.log (not WPML debug information) with us so we can collect more details. Refer to this page for instructions.
To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
The errors will be saved to a debug.log log file inside the */wp-content/* directory. Please try to reproduce the issue and check if you are getting any errors or warnings related to WPML in the log file.
If you can paste your debug.log to http://pastebin.com/index.php and provide me with that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).
Sure, take your time.
Let me know once you have the staging site ready so we can troubleshoot further.
Regards,
Marsel
The topic ‘[Closed] Unable to edit an existing translated page using Elementor when the language is hidden’ is closed to new replies.
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