Unable to translate some text

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This topic contains 19 replies, has 3 voices.

Last updated by Marsel Nikolli 1 year, 2 months ago.

Assisted by: Marsel Nikolli.

Author	Posts
April 30, 2024 at 9:15 am #15580231
stephenH-20	I searched documentation but still fail to do the translation of some text. Please see screen captures and let me know how I can translate them. Thx. 1. hidden link 2. hidden link 3. hidden link 4. hidden link 5. hidden link 6. hidden link 7. 8. 9. 10. 11. 12. 13. 14.
April 30, 2024 at 11:06 am #15580905
Laura WPML Supporter since 05/2018 Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hi, thanks for contacting us. All the strings should be translatable from String Translations. If you don't see them, please try everything suggested here https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ Also please notice we have a known issue with LearnPress and strings, so please check if this is your case https://wpml.org/it/errata/learnpress-cant-translating-strings-from-javascript-files/
May 2, 2024 at 3:24 am #15585193
stephenH-20	All above strings cannot be translated in String Translations. I'm not paying the support fee to try everyting suggested. Please help to give direct instructions to translate them if your plugin can do the translation. If not, just confirm me that the text in my screen captures cannot be translated. We need direct answers from your support. Thx.
May 2, 2024 at 8:48 am #15586185
Marsel Nikolli	Hi, Thank you for contacting WPML Support, I will gladly help you. The steps to follow in translating the strings that do not appear in WPML -> String translation are showed in this section of the link my colleague shared with you: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings To accelerate things I would need temporary access to your site's WP-admin. Please create an administrator user using any email address you prefer. Please fully back up your site (files and database) and confirm it in your next reply. Your next reply is set to private for you to provide the username and password details. Thanks, Marsel
May 2, 2024 at 9:26 am #15586383
Marsel Nikolli	Thank you for the access, I was able to check and I've noticed that there are some strings not translated (you might need to switch to the second page of the strings table when searching for a string or change the number of strings that show in the table). By default, the table is set to show 10 strings, you can change that on the right-bottom of the table where it says "Strings per page:" I've done a check for two of the strings (Retake, Passed) you were having issues and as you can see on the attached images they are not translated, please translate them and check if the issue persists. (I've found both strings on the second page of the table). Let us know if that works or if you need further questions. Kind regards, Marsel
May 6, 2024 at 7:18 am #15595271
stephenH-20	Thank you for your direct feedback. That makes works easier and I translated some of the text. However, some below text was still unable to translate. Please let me know what should I do. 01.png The three footer text. 02.png The text "Certificate" in below screen. hidden link 03.png The text "Show more sections" in below screen. hidden link 04.png The text "Lecture" in below screen. hidden link 05.png The text "Show More Items". 06.png The text　"All Courses" and "Latest Courses" in the side bar. 07.png "Cart" 08.png "View Cart" 09.png "Checkout" 10.png "Questions" "Duration" "Passing Grade" "Start" 11.png "Question" "Hint" "Finish Quiz＂ 12.png "Prev" "Next" 13.png "Are you sure to submit the quiz?" "Cancel" "OK" 14.png 15.png 16.png "Last Attempt" "Questions" "Time spent" "Marks" "Passing grade" "Result" 17.png "View cart certificate" 19.png "In progress"
May 6, 2024 at 7:20 am #15595526
stephenH-20	I see there are some credits in WPML. Can I use these credits to auto translate the string? Instead of copying from Google translate.
May 6, 2024 at 9:44 am #15596313
Marsel Nikolli	Hi, Thank you for the information and update. I've checked your website further and I noticed that some plugins need updating, I would suggest you update them to the latest version. Related to the strings you shared, I noticed that most of them are part of the quiz and I would suggest checking and following the instructions from the link that my colleague shared with you before: https://wpml.org/it/errata/learnpress-cant-translating-strings-from-javascript-files/ * As for the question related to the credits you have on your WPML account, you can use them but in your case, the strings seem translated in WPML String Translation and it might be the issue shown in the errata we shared with you. * Please try clearing the cache of your website(server-side included) and check if the issue persists. * Note: Please make sure you have a full backup of your website before making any updates/changes to your website. Let me know how it goes, Marsel
May 9, 2024 at 10:16 am #15609885
stephenH-20	I installed Loco Translate as suggested in your provided link. https://wpml.org/it/errata/learnpress-cant-translating-strings-from-javascript-files/ But what should I do to search for the text that I mentioned in my previous post? I'm lost.
May 13, 2024 at 12:48 pm #15621005
Marsel Nikolli	Hi, Can you please check the video here on how you can translate the strings you are having problems with: hidden link Let me know if you have further questions or need further assistance. Kind regards, Marsel
May 20, 2024 at 3:28 am #15643367
stephenH-20	I tried your above suggestion, some text are translated. However, still many text are not done. Please let me know how I can translate them. Thx.
May 20, 2024 at 3:29 am #15643467
stephenH-20	All Courses Latest Courses in the side bar.
May 20, 2024 at 9:25 am #15644386
Marsel Nikolli	Hi, I've noticed that some plugins require updating on your website (including Elementor and LearnPress). Please proceed with the plugin's update, after clear the cache of the website (server-side included) and check if the issue persists. * Note: Please make sure you have a full backup of your website before making any updates/changes to your website. Let me know how it goes.
May 20, 2024 at 9:58 am #15644556
stephenH-20	Elementor is updated to latest. LearnPress is confirmed the latest by the LearnPress company. How to clear website cache?
May 21, 2024 at 3:36 pm #15651720
Marsel Nikolli	Hi, The cache on the website can be cleared using the W3 Total Cache plugin. I checked for the "All courses" string and found there was a string on the admin strings page that wasn't translated, please follow the instructions on this link and check for the other strings that are not showing translated: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings

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