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This topic contains 5 replies, has 2 voices.

Last updated by Itamar 7 months ago.

Assisted by: Itamar.

Author Posts
April 9, 2024 at 4:16 pm #15500348

justinK-16

Hi

So the only thing not currently functioning correctly is still the Unlimited Elements widget Filter Tabs as per number 4. rom this PDF

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Thanks

April 9, 2024 at 6:36 pm #15501016

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'll continue to help you with this issue.

I can see the problem you describe on your site. The Unlimited Elements plugin is officially compatible with WPML.

https://wpml.org/plugin/unlimited-elements-for-elementor/

However, we have two known issues (see them on the above link). At this point, they don't seem to be related to your problem.

You have mentioned that the post type and taxonomy are set to translate or
fall back to the original language. This setting is tricky regarding filters like the one used by the Unlimited Elements plugin. Especially when they use JS to reload the content on the page.

I suggest you translate all the categories and posts into Italian and check if they work correctly.

The categories you must translate. But if, at this moment, you don't want to translate all the posts, you can duplicate them from English to Italian. See the following guide about how to achieve it.

https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content

Please look under the subtitle "Duplicate Content".

Please let me know if this information is helpful to you.

Regards,
Itamar.

April 10, 2024 at 1:12 pm #15504941

justinK-16

Hi Itamar

Thanks for your help 🙂

I changed the settings for the Categories and Tags to TRANSLATE.

I have translated all Categories into Italian and a few of the categories into other languages.

I duplicated some test posts as you suggested and i have one post translated to italian.

This still does not fix the issue - now all languages show for English and when switching to Italian again ALL translated categories display.

I have checked the Filter Settings & Terms Selection of the Widget and I believe they are all correct and there are no translation settings that i am aware of.

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Any more ideas?

Thanks again
Justin

April 10, 2024 at 6:06 pm #15506004

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, Justin.

Thanks for trying my suggestions.

Maybe it is a compatibility issue with the Unlimited Elements plugin we are unaware of. We need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

Could you please install the Unlimited Elements plugin and see if the issue is replicable on a clean WordPress installation?

Please also ensure you install the latest version of the plugin. I've already installed Elementor + Pro on this site. And I configured WPML to have English as the default language and Italain as the second language.

Don't import your site into the test site. We need to check this issue on a fresh WordPress installation as this site is now. Just create a few posts and categories, translate them, and check if the issue is reproducible.

Please let us know when everything is finished, and you can replicate the problem.

Thanks,
Itamar.

April 15, 2024 at 11:05 am #15519446

justinK-16

Hi Itamar

I did exactly what you asked, however was not able to recreate the problem - it worked fine.

I did a little more digging and believe i may have found the solution/issue.

I just need a few more days to confirm all is well, please keep this ticket open while i investigate at this end.

Thank you
Justin

April 15, 2024 at 3:15 pm #15521068

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, Justin.

This ticket will remain open for two weeks. If you need more time than that, reply to this ticket.

Regards,
Itamar.

April 18, 2024 at 3:20 pm #15539984

justinK-16

Hi Itamar

Thank you for your help, all sorted now!